Acura Columbus

Great and Easy Car Buying Experience I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an h I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an hour after closing to get everything done and worked as quickly as they could without me feeling rushed at all. Mike Shay was great to work with and able to answer any questions I had. Kyle Duncan made financing the car quick and painless. I would highly recommend going here first! More

Great Service Steve was great to work with. He was very friendly, thorough with my options, and accommodating. I would highly recommend the dealership and Steve spe Steve was great to work with. He was very friendly, thorough with my options, and accommodating. I would highly recommend the dealership and Steve specifically. More

Car lease purchase with Bill Green We had an excellent car lease purchase including a trade with Bill Green. Bill was friendly, flexible, available and professional in meeting our We had an excellent car lease purchase including a trade with Bill Green. Bill was friendly, flexible, available and professional in meeting our needs as clients. During our business transaction, both Bill and Kyle took plenty of time working with us, thoroughly explaining all of our options and answering all of our questions. Everyone we met during our multiple visits was pleasant, and willing to help and answer any questions. Thank you! Gina and Mark More

Quick and Easy Great experience buying a used car. Steve was friendly and provide a great deal. Everyone on the showroom floor was friendly and always inquiring if w Great experience buying a used car. Steve was friendly and provide a great deal. Everyone on the showroom floor was friendly and always inquiring if we have been helped. More

New Car sales Ask for expedited check out. Was a wonderful experience. Ray was outstanding in keeping me inform on finding the exact vehicle we were looking for Ask for expedited check out. Was a wonderful experience. Ray was outstanding in keeping me inform on finding the exact vehicle we were looking for More

Quite the delay When I brought my car in, Jim was very helpful and road along with me to hear the noise I was hearing while driving. He did a great job by giving me When I brought my car in, Jim was very helpful and road along with me to hear the noise I was hearing while driving. He did a great job by giving me his card and allowing me to call his direct line. Area for improvement: my part was not in so they had to order a serpentine belt and oil pan. The service was scheduled on Friday, they said they may be able to get it in Saturday (they did not), but were confident it would be done Monday. Instead, I called in the middle of the afternoon Monday to find out that the person who was going to do the service had not shown up that day. This meant that I did not have my car Friday, Saturday, Sunday, Monday, Tuesday. To attempt to make this better, they let me have a rental car Monday. This still meant having to drive up in rush hour traffic 3 separate days to get my car back. More

Total Confidence! As is always the case every time we bring first our TL and now our TLX into Acura Columbus, every aspect of the maintenance to be performed was fully As is always the case every time we bring first our TL and now our TLX into Acura Columbus, every aspect of the maintenance to be performed was fully explained to us. In addition to the routine service we request, they give us advance notice of what, if anything, might need to be done in the future. Everybody we've ever dealt with has earned our total confidence. More

Great Service I just started going to Acura Columbus last year and I am impressed every time I leave. During the wait they do a great job of communicating the statu I just started going to Acura Columbus last year and I am impressed every time I leave. During the wait they do a great job of communicating the status and keeping you up to date. Then, they take the time to explain the work that was completed. Overall great customer experience. More

New guy Jim is great Jim Cruickshank, new to Acura Columbus, is a great addition to the service department. He knows his stuff and has a great customer service manner that Jim Cruickshank, new to Acura Columbus, is a great addition to the service department. He knows his stuff and has a great customer service manner that ups the standard of the dealership. Good hire! More

Patient and knowledgeable Met with Adam Hannah on a Saturday to test drive both an RDX and an MDX and he quickly arranged for both. He was very knowledgeable about both cars an Met with Adam Hannah on a Saturday to test drive both an RDX and an MDX and he quickly arranged for both. He was very knowledgeable about both cars and answered all my questions, which were many, especially about the navigation system, since I use that a lot. He was very personable and easy to work with. Came back 3 days later to test drive the exact model I wanted, an MDX with the technology package, and he was able to make a deal for me that worked out perfect for everyone. He also brought in Matt Haas, the technical specialist, to go over some of the finer points of the navigation system. They spent 3 hours with me just to make sure I was comfortable with every aspect of the car from the Dynamic Driving Modes to the iPhone Bluetooth connection. He followed up twice after the sale to make sure everything was working well. Kyle Duncan, the credit person, was friendly, efficient and did a excellent job going over the lease terms. Everyone else at the dealership was very professional and friendly and I even got a free candy bar at the service desk! I would highly recommend both Adam and Acura Columbus. More