Acura Columbus

Excellent attention to detail My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/ My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/RDX Emblems installed. Larry , Jim and Johnny really did a wonderful job from beginning to end , I am very grateful . Thank you Terry L More

Great experience with service and service personnel. My car went in for a routine oil change and systems check - everything was done quickly and efficiently while I waited. I especially appreciate that My car went in for a routine oil change and systems check - everything was done quickly and efficiently while I waited. I especially appreciate that records are kept and that I'm reminded of what needs be done to keep my car in top form. I have had great service each and every time. Todd was fantastic! He took really good care of me and kept me informed during the process and (most importantly) didn't treat me like I was clueless because I'm female. :) More

Great buying experience Everyone was very courteous and professional and the process of buying my car was made very simple. Communication was very clear and to the point. Everyone was very courteous and professional and the process of buying my car was made very simple. Communication was very clear and to the point. More

Great Sales, F&I and Sales Manager. Super Service folks! I arrived at the dealership when they were about to close and my initial meeting was with Ben. He took the time to talk to me and get some informatio I arrived at the dealership when they were about to close and my initial meeting was with Ben. He took the time to talk to me and get some information on an MDX I was interested in. While I was aware they were closing very soon I offered to just come back but he insisted on helping me and took the time to walk out and show me the car. It wouldn't start so I just left and told him I'd come back another time and I'd call first. A few days later, I showed up again on a Saturday with no appointment about a half hour before they closed (they were very busy). Ben was with a customer and Mike started to help me. He picked up where Ben left off and got some maintenance information for me that Ben had gotten. I took the MDX for a drive and when I was back in the showroom the negotiation process started and finished reasonably quickly. I had several MDX's I was going to make an offer on at other dealers. Mike listened to me while we passed numbers around a couple times I fully explained my position to him and he took the info to his sales manager who approved a make sense offer that I think was fair so I bought from them on the spot. I want to thank both Ben and Mike for being easy to work with. I also want to thank the sales manager (whom I didn't actually meet) for approving my offer and getting me on the road at a fair price! Had he not done so, I would have left and probably bought one of the other cars I had scheduled to see. Great job for getting the deal closed and earning my repeat business! I appreciate the F&I guy also who made the process fast and efficient! I'm just starting to work with the service group on the many maintenance items I need completed. So far I find them to be exceptional and they gave me a fair price as well. Based on my experience so far, when it is time for my next car I will gladly come back to Acura of Columbus! More

It was excellent Very great service. I loved it..very professional..chris at service was fantastic.they did great job in explaining everything pretty good. They offere Very great service. I loved it..very professional..chris at service was fantastic.they did great job in explaining everything pretty good. They offered good refreshments too More

Buying experience Sales persons, Benjamin and Tom, were professional, and bent over backwards to provide assistance, information, vehicle to test without wasting time o Sales persons, Benjamin and Tom, were professional, and bent over backwards to provide assistance, information, vehicle to test without wasting time or being pushy. The deal was completed quickly. A very satisfied customer. More

Great service Zach was very friendly and helpful when I took my car in for regular maintenance. He had great communication skills and kept me apprised of my the sta Zach was very friendly and helpful when I took my car in for regular maintenance. He had great communication skills and kept me apprised of my the status of my vehicle. More

A very pleasant used auto buying experiance No one ever looks forward to buying a car with the salesmen pressuring you to buy now with all of the stress associated with the decision. This was no No one ever looks forward to buying a car with the salesmen pressuring you to buy now with all of the stress associated with the decision. This was not like that at all. The salesman was courteous and knowledgeable. The finance department was professional and very helpful in helping me make the right decisions. Overall this is probably the best experience I have ever had buying a car. I highly recommend this dealership More

New Car Purchase My Wife and I walked in with a lot of questions and some pretty specific desires on what we wanted. Fred worked through every detail, accommodated al My Wife and I walked in with a lot of questions and some pretty specific desires on what we wanted. Fred worked through every detail, accommodated all of our timing needs, and found us the vehicle and price we wanted. It was an excellent buying experience. More

Excellent customer service! From the service, to the shuttle service, to the thorough report of my vehicle, all were exceptional! I highly recommend this dealership! From the service, to the shuttle service, to the thorough report of my vehicle, all were exceptional! I highly recommend this dealership! More