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Acura Columbus

Dublin, OH

4.9
2,983 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,983 reviews

December 16, 2016

Excellent job done The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all t More

by YINKAMOSES2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Acura Columbus responded

You made my day with your nice note! I am glad that we have been able to help and I am proud of Larry and Todd. Have a great weekend. - John Connelly Owner/Acura Columbus

December 15, 2016

Excellent as usual. Employees at Acura of Dublin are always friendly and helpful. They keep you updated, and do a good service. This is our third vehicle from the same de More

by rupa_sanghavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Acura Columbus responded

We are very lucky to have you as our customer! Thanks for the nice review. We appreciate it! - John Connelly Owner/Acura Columbus

December 14, 2016

oil change. on time Service at dealership exoying cellent. Constant and continued harassment by 410 area code call center is very annoying. Would affect next purchase dec More

by JMCGINNIS1151
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Cole, Kyle Duncan, Chris Diglia, Matt Haas, JIM CRUIKSHANK, Corey Decker
Dec 14, 2016 -

Acura Columbus responded

Mr. McGinnis- I have no idea who is trying to call you! Maybe the manufacturer? We are very sensitive to making calls. We follow up directly from our store. Please ask who is bothering you and then write me at johnconnelly@acuracolumbus.com so I can yell at someone. I also agree that 25 words is annoying, but DealerRater swears by it and it is actually a very nice review tool and helps us make sure we take care of our customers. Thanks for bringing your car to us. - John Connelly Owner/Acura Columbus

December 10, 2016

Great service. No pressure Adam was great to work with. The dealership was very busy and short staffed and the salesmen worked together to help get my wife and I taken care of. More

by ChrisW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hannah
Dec 10, 2016 -

Acura Columbus responded

I am glad Adam and the other guys were able to help. Sorry that we were short-staffed. Always a battle to keep everyone healthy at the same time! Have a great weekend. - John Connelly Owner/Acura Columbus

December 10, 2016

Remote control start key replacement and oil change The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accom More

by MDXgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Dec 10, 2016 -

Acura Columbus responded

I am glad all worked out well for you! Thanks for letting us know. Enjoy your weekend! Thanks, John Connelly Owner/Acura Columbus

December 09, 2016

Excellent Service as Always I've been going to this Acura location for service for about two years now, and they always keep me informed on exactly what they're doing with my car More

by STEWART.1141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK
Dec 09, 2016 -

Acura Columbus responded

Thanks for the business! Jim and Chris are two great people and they will continue to keep an eye out for you. Thanks, John Connelly Owner/Acura Columbus

December 08, 2016

Great Service We have always appreciated the great service , friendly and courteous staff. We will defiantly consider buying our next car from Acura Columbus. Keep More

by RMARRIOTT51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Dec 08, 2016 -

Acura Columbus responded

Thank you! I am very glad that Chris could help and we appreciate the opportunity to work on your car. Have a great week! - John Connelly Owner/Acura Columbus

December 06, 2016

Great service! I did not buy my first MDX at Acura Columbus, but ended up going to Acura Columbus due to a bad service experience from another Acura dealer. I had a More

by mrshjrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Dec 06, 2016 -

Acura Columbus responded

Thank you for the opportunity! Sorry your previous service experience did not go well. I am glad we could help. Definitely makes me feel good that our Service Department helped keep you as an Acura customer. Thanks, John Connelly Owner/Acura Columbus

December 06, 2016

Wonderful experience. Great teamwork. Great personalities. Wonderful hospitality. Overall wonderful Acura experience. Product knowledge was impeccable. From the moment I stepped foot on th More

by will_galsterer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin King
Dec 06, 2016 -

Acura Columbus responded

Will- Thanks!!!! Made my day. Have a great week. - John Connelly Owner/Acura Columbus

December 05, 2016

Certified Acura MDX 2016 Dealership very helpful with car buying. Price quoted by dealership was price I paid. I was showed all features of car, they made sure I understood a More

by kachelmyerbci
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cole, Brian Milliser, Adam Hannah
Dec 05, 2016 -

Acura Columbus responded

Excellent to read that you had a good experience. That is exactly what we want! Purchasing a car should be a positive experience. I am glad we could help. Thanks, John Connelly Owner/Acura Columbus

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