Acura Columbus

2017 RDX is the 4th vehicle that I've purchased/leased from Simply stated, the 2017 RDX is the 4th vehicle that I have purchased or leased from Acura Columbus. I am very happy with all aspects of the service th Simply stated, the 2017 RDX is the 4th vehicle that I have purchased or leased from Acura Columbus. I am very happy with all aspects of the service that I've received from all departments at the dealership. Steve Ault did a tremendous job and was very patient working with me to explain all of my options and help me make the right decisions for me.. More

PURCHASED A NEW CAR Fast, Accurate, NO last minute add on charges, CAR WAS CLEAN, & READY UPON OUR ARRIVAL. Everyone introduced themselves in polite manner, TECH explain Fast, Accurate, NO last minute add on charges, CAR WAS CLEAN, & READY UPON OUR ARRIVAL. Everyone introduced themselves in polite manner, TECH explained all the new items on screen while imputing our request, and had us also input information to better understand the Navigational system. Finance Brian M. explained Warranty policy that was very understandable and necessary as far as I am concerned. More

Wonderful Experience! I have been contemplating buying a new SUV for some time now. I was a long time Toyota owner and was ready for an upgrade. I met with my salesperson I have been contemplating buying a new SUV for some time now. I was a long time Toyota owner and was ready for an upgrade. I met with my salesperson who was extremely knowledgeable about the products. He took the time needed with me - I never felt rushed or pushed to make a decision. He answered all my questions, and the business manager answered all my additional extended warranty questions. My salesman even gave me information on extra options, which made the car work even better for me. I am a salesperson myself and do not like "hard sell" tactics - and there was none of that in this transaction. Somehow when I completed the survey it clicked a 1 and not a 5 for my salesperson and financial manager - they were both a 5 and I would give them a 10 if I could. Love the new RDX! Now just learning all it does! I will come to a class! More

Went above and beyond Ian and Kyle went above and beyond in helping my daughter get her license plates, as the temporary tags were soon to expire. Ian took ownership of he Ian and Kyle went above and beyond in helping my daughter get her license plates, as the temporary tags were soon to expire. Ian took ownership of her situation and helped find a solution. He really came through for us when we needed help. More

Experience with Acura Columbus I could not have asked for a better experience than I had with Acura Columbus. The salesman was responsive and was helpful in navigating my decision I could not have asked for a better experience than I had with Acura Columbus. The salesman was responsive and was helpful in navigating my decision and then buy process. Everyone I met at the dealership was professional but also personable. I am extremely happy with Acura Columbus and would recommend them to anyone looking for a vehicle. More

Great people which lead to a Great Experiance!! Dealing with Steve and Kyle was a great experience. They made me feel comfortable with my decision. I am totally satisfied with my purchase and love Dealing with Steve and Kyle was a great experience. They made me feel comfortable with my decision. I am totally satisfied with my purchase and love my new car.. More

Prompt, courteous, fair We knew what we wanted and did not want to spend a lot of time to purchase the RDX that had everything we asked for. Ben gave us a $25 gift card to t We knew what we wanted and did not want to spend a lot of time to purchase the RDX that had everything we asked for. Ben gave us a $25 gift card to the Pint Room across the street so the RDX would be ready for us when we got back. Very nice touch. More

The deal went really smooth Adam was very patient and explained everything very efficiently.He made the whole transaction an easy deal.The service was very quick, infact before m Adam was very patient and explained everything very efficiently.He made the whole transaction an easy deal.The service was very quick, infact before mentioned time. It was really great working with Adam.He made all processes go really smooth and easy.With the newborn with us, he made sure we did not have to wait longer to get our car in hand. More

Top Rated Dealership-Top to Bottom Took both of my ILX's in for service, back to back days, I was greeted by the service staff with a hello and friendly smile and was asked what service Took both of my ILX's in for service, back to back days, I was greeted by the service staff with a hello and friendly smile and was asked what service was needed and listened to my question. Both Todd and Jim handled everything with my cars in a professional manner. Steve has been my salesperson for the purchase of my last 6 vehicles and made a point of stopping over to chat for a minute, just to make sure things were okay. Those little touches from everyone at the dealership keeps me coming back and the reason I'd tell friends to check them out. All professional from sale, finance to service....top to bottom, all first rate. Greg Vranic 5/19/17 More

Quick Corrective Action I recently visited Acura Columbus and after picking up my MDX after a scheduled service had been completed, I had a few lingering quesitons that I nee I recently visited Acura Columbus and after picking up my MDX after a scheduled service had been completed, I had a few lingering quesitons that I needed to ask. In the follow up email asking for feedback, I stated my questions not knowing whether I would ever hear anything back. However, within thirty minutes I had a response from the owner of the company promising me he would research my questions and get back to me. Within a couple hours he had tracked down the folks with the answers and had created a solution for my lingering questions. This has been a family owned business since 1986, and taking care of the customer is definitely their priority. More