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Acura Columbus

Dublin, OH

4.9
3,123 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,123 reviews

October 03, 2017

best service ever I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Th More

by Stacie8505
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Acura Columbus responded

I am glad that we were able to come through for you! We now have 4 full-time "Accelerated" technicians that just focus on oil changes and similar services to try to speed up service times while also doing a professional job. I am glad that we were friendly and polite! Thanks, John Connelly Owner/Acura Columbus

October 02, 2017

Excellent Service Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the histor More

by kmmccafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Acura Columbus responded

Thank you! Best word I read in this review was "trust". That is what we want! I am glad Todd could help and thank you very much for the kind words. - John Connelly Owner/Acura Columbus

October 02, 2017

Fast and efficient Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I h More

by joyceduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Everson
Oct 02, 2017 -

Acura Columbus responded

Thanks Joyce! I am glad Heather and Todd could help. Thanks, John Connelly Owner/Acura Columbus

September 29, 2017

Service and Axel Replacement I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and J More

by ADWEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Acura Columbus responded

Updates are so important! I am glad Jami was able to help. Thanks for the review! - John Connelly Owner/Acura Columbus

September 29, 2017

Amazing I had been in the market for a mid-size SUV and had been looking for the right car all summer. I visited most on line sites and even a few local deal More

by Tom S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Green III
Oct 02, 2017 -

Acura Columbus responded

Awesome!! I am sure this review will make Bill and Ian feel very good. I really appreciate you letting us know. Thanks, John Connelly Owner/Acura Columbus

September 28, 2017

Great customer service! I was looking to buy or lease a new car for a while. Then one fine morning, I got a message from Dwayne Turner from Acura Columbus. Dwayne was outsta More

by sutg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Turner
Oct 02, 2017 -

Acura Columbus responded

Thanks for the review! Good advice for all of us. Dwayne has been doing a super job. I like the photo! Thanks, John Connelly Owner/Acura Columbus

September 28, 2017

Great service team! I have been a customer of Acura Columbus for almost 10 years. The sales and service teams are always extremely helpful. Jami was a great help; she h More

by gearya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Stump
Oct 02, 2017 -

Acura Columbus responded

Darn squirrel! Thanks for being with us for the last 10 years. We really appreciate it. I am glad Jami and Clint were able to help. Thanks, John Connelly Owner/Acura Columbus

September 28, 2017

Had to do too much work to find information or get help The service was not tailored to me or my car. It was all about checking boxes on a paper. Things I brought the car in for were ignored to sell the s More

by ASPISHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Oct 09, 2017 -

Acura Columbus responded

Not sure how to answer this one ... I sent a private message but it was never read. Looking at the screen name, it matches a customer that was not pleased after he visited us in May and the representative from the Manufacturer turned down the goodwill request on his 2003 TL. If there was something more with us in the last four months, please let me know and I can try to help. - John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com

More
September 28, 2017

Great Service, Great Place to buy a Acura! My vehicle came with a flaw in it from the factory. Without hesitation, Acura Columbus stood behind their line of vehicles and had the problem correct More

by digital_04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett, JIM CRUIKSHANK
Oct 02, 2017 -

Acura Columbus responded

Thanks for the review! We try to do our best to keep people happy. We always keep in mind that we wouldn't want it any different way if we were the customer. I am glad this worked out. Thanks, John Connelly Owner/Acura Columbus

September 27, 2017

First class service on emergency maintenance need At the end of a 31 day cross country trip and back when a maintenance light went on indicating the need for service on my 2016 Acura MDX. I was over More

by jimdelorenz68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Acura Columbus responded

That's quite a trip! I am glad Todd was able to help. We will be here if you need us ever again. Thanks for the review. - John Connelly Owner/Acura Columbus

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