Acura Columbus

Great and Courteous Service Acura service personnel, especially Chris Diglia and service manager Larry Jones, took the utmost care of my car. They fixed the vehicle to my satisfa Acura service personnel, especially Chris Diglia and service manager Larry Jones, took the utmost care of my car. They fixed the vehicle to my satisfaction and were courteous, professional and polite. All repairs were fully explained and a test drive was performed with Chris to ensure the problem had been corrected. This dealership and their service department can be trusted and always do their utmost to ensure the customer is satisfied and the car is repaired properly. I have been to this dealership for 15 years and they never disappoint. More

2017 Acura MDX w/ Advanced Package This is the 3rd car we have purchased at Columbus Acura over the past 15 years and each experience has been above our expectations. Andrew Bine (Sale This is the 3rd car we have purchased at Columbus Acura over the past 15 years and each experience has been above our expectations. Andrew Bine (Sales Consultant) was fantastic to work with and he hepled us get the car we wanted at the best price with the Costco Buying program. I would recommend asking for Andrew if you're in the market for a new Acura. He is very resourceful and honest. More

Effortless magic The other morning, I early birded by coveted '06 TSX - a car I really cherish since you can no longer get a new manual transmission Acura. I've stray The other morning, I early birded by coveted '06 TSX - a car I really cherish since you can no longer get a new manual transmission Acura. I've strayed in recent years as its aged, but thought I'd take her home for routine but precise services. Was really happy to get a friendly *text* vs a phone call -- verifying services and pricing. It's a much less obtrusive way to reach me while at work! A few hours later, I was notified it was done, and I got a link to pay online. After paying, Jami offered to put my key in their magical after-hours drop machine. I arrived after hours to retrieve it, all washed, shiny and ready to run toward 150k. I've never had such an effortless and excellent experience getting a car serviced. More

Great service Acura Columbus provides great service. In and out in one day with an accurate estimate. And when the vehicle is out of the shop, it works.... no rep Acura Columbus provides great service. In and out in one day with an accurate estimate. And when the vehicle is out of the shop, it works.... no repeat returns for the same concern. Thank you Acura Columbus for years of great service. Acura Owner since 1986 More

Valet service I pulled in to the service area without an appt. and the valet person was very polite and accommodating. The advisor that I dealt with answered all m I pulled in to the service area without an appt. and the valet person was very polite and accommodating. The advisor that I dealt with answered all my questions and told me that he would call me back as soon as they checked my car to give me an exact cost and time frame. They diagnosed my Acura's problem that same day about 2 hours later and had it fixed the next day by lunch time. Was pleasantly surprised that an involved procedure was fixed so quickly. Would highly recommend Acura Columbus Service dept. to any Acura owner. More

Positive Experience Dwayne did a great job listening to what I wanted and was very low pressure. Also, a small chip was found in my windshield after I took delivery of th Dwayne did a great job listening to what I wanted and was very low pressure. Also, a small chip was found in my windshield after I took delivery of the vehicle and they took care of it for me without a hassle. I'm enjoying my new Acura and will visit again when I need a new vehicle. More

My experience was generally good. I leased a 2017 TLX and turned in a 2015 RLX. My salesman was Bill Green and he did a great job. My finance contact was also excellent (Kyle Duncan). I leased a 2017 TLX and turned in a 2015 RLX. My salesman was Bill Green and he did a great job. My finance contact was also excellent (Kyle Duncan). I did experience some confusion between my first quote for the TLX and a subsequent quote at the time of the new lease. The dealer promotion had expired following my initial visit. Had I known the promotion was set to expire, I would have moved accordingly. Both my wife and I were a bit flustered when a portion of the promotional monies expired. The sales mgr. did his best to partially offset the difference but it was not the quote I had in hand when I walked in the second time. It made the overall experience just mediocre. I love the TLX and look forward to three more years with Acura Columbus. Thanks, Tom Deschler More

Excellent service and a fair deal for all I worked with Sales Consultant Dwayne Turner to buy a used vehicle from Acura Columbus. Dwayne was attentive, set accurate expectations and worked ha I worked with Sales Consultant Dwayne Turner to buy a used vehicle from Acura Columbus. Dwayne was attentive, set accurate expectations and worked hard to secure a deal that was fair for me and for them. Sales Manager Mike Shay was friendly, fair and supported Dwayne in this process. Kyle was faultless in helping me to complete the deal from a finance perspective. All three are highly recommended. More

Service with a smile I was quoted a four-hour wait to put on four new tires. They gave me a loaner car but the job was completed in only two. They also lowered the charges I was quoted a four-hour wait to put on four new tires. They gave me a loaner car but the job was completed in only two. They also lowered the charges from my original quote. Everyone there is nice and the work was done as promised. Of course, the car wash is a bonus. More

2015 TLX service Jim Cruikshank was great to work with. Very personable an thorough throughout the entire servicing process. Jim kept me updated during the rrpairs Jim Cruikshank was great to work with. Very personable an thorough throughout the entire servicing process. Jim kept me updated during the rrpairs Regards, Bill Shinn More