Acura Columbus

Courteous, Timely, and Professional Service Jim was great at providing timely and professional service for my most recent visit. I recommend this location to any Acura owner. Thank you for the g Jim was great at providing timely and professional service for my most recent visit. I recommend this location to any Acura owner. Thank you for the great visit! More

Great service experience! This was my first visit to Acura Columbus since i moved to Dublin. Great and timely service! I would definitely recommend this service center to every This was my first visit to Acura Columbus since i moved to Dublin. Great and timely service! I would definitely recommend this service center to everyone. More

Acura Columbus Stands Behind What They Sell I had purchased an used Ford Explorer from Acura Columbus and just a little more than a month later the battery died. After contacting them, Acura Col I had purchased an used Ford Explorer from Acura Columbus and just a little more than a month later the battery died. After contacting them, Acura Columbus immediately took care of it, offering to either come to my home to replace the battery or I could bring it in if I chose. I did bring the vehicle to them and they had it in and out of the shop within 20 minutes and no charge to me. I honestly was not expecting this, especially because it was not an Acura. I had dealt with other dealerships in the past where I had bought used cars and their service departments treated me as if I was a hassle. That is not the case with Acura Columbus. I highly recommend them and know where I'll be purchasing my next vehicle. More

Excellent Service Whenever I had to bring my car in to get worked on, I have gotten nothing but exceptional service. In addition I was always given a car to drive whi Whenever I had to bring my car in to get worked on, I have gotten nothing but exceptional service. In addition I was always given a car to drive while my car was being serviced. More

Excellent Customer Service and No Pressure At first I wasn't very sure of what car I wanted so I went to many dealerships and Acura surpassed all expectations. The customer service is amazing! At first I wasn't very sure of what car I wanted so I went to many dealerships and Acura surpassed all expectations. The customer service is amazing! Mike was very knowledgeable and took the time to explain all the details and differences from one car to another without pressuring me to make a same day decision. I highly recommend Acura Columbus to anyone who is looking for a new or used vehicle! More

Great Service From the roadside assistance to the loaner vehicle to getting my car back from service, it was a very easy hassle free experience. It was a quick turn From the roadside assistance to the loaner vehicle to getting my car back from service, it was a very easy hassle free experience. It was a quick turnaround time as well. More

Fast and efficient The battery went dead on my MDX. I called Acura Columbus and Jim Cruikshank and Todd Skidmore got me in right away after I jumped it. Found the batte The battery went dead on my MDX. I called Acura Columbus and Jim Cruikshank and Todd Skidmore got me in right away after I jumped it. Found the battery had a bad cell, replaced it at no charge and I was on my way in under an hour! More

Honest, Knowledgeable and No Pressure I'm very satisfied with the experience I had at Acura Columbus! Ben and Kyle were very honest and forthright. At no point in the sales process did I e I'm very satisfied with the experience I had at Acura Columbus! Ben and Kyle were very honest and forthright. At no point in the sales process did I ever feel pressured. Both Ben and Kyle were very knowledgeable and answered all of my questions clearly and concisely. They even introduced me to a gentleman in the service department that allowed me to use his tools to remove some stereo equipment from my trade in. I highly recommend a visit to Acura Columbus to anyone interested in a new/used vehicle. More

Thorough and professional Love that my car tells me what and when maintenance is required. As usual maintenance was performed in a timely, thorough and professional manner. I Love that my car tells me what and when maintenance is required. As usual maintenance was performed in a timely, thorough and professional manner. It’s said that if you take good care of your car, it will take care of you but until my Acura that has not always been true. A bit pricey but will not take it anywhere but this dealership. More

Service check I had 2 issues with my car that needed to be addressed. I loved that Eric rode with me to experience my concerns for himself. Clayton and Eric explain I had 2 issues with my car that needed to be addressed. I loved that Eric rode with me to experience my concerns for himself. Clayton and Eric explained the service plan very well and I knew exactly what to expect. We chose to investigate only one issue at this time. Rental car was available. Clayton called my husband to explain findings and that the issue was fixed. It was covered under a service bulliten which was great! Picked my car up same day. Car was clean! Ran great. Appreciate the great service. More