Acura Columbus

Acura RDX Been dealing with this dealership for a while now and I’m so glad we purchased our vehicle at Columbus Acura. The service department is top notch and Been dealing with this dealership for a while now and I’m so glad we purchased our vehicle at Columbus Acura. The service department is top notch and would highly recommend to everyone. Jim Cruikshank and Chris Diglia took care of our vehicle and was very impressed of the outcome. They went above and beyond their scope of duty to make sure everything was done the right way and made us feel at ease during the service process. Thank you to both of them. More

Service partially done. I was able to get same day service and get a bad battery replaced under warranty in a timely manner. But after arriving home I found the battery hadn I was able to get same day service and get a bad battery replaced under warranty in a timely manner. But after arriving home I found the battery hadn’t been fastened down. It only took a couple of minutes to fix but could have caused some bigger issues. Over all a pretty good experience. More

Great service! I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great service. :) More

Easy, Great Customer Service, Knowledgeable. They made it an easy process, very knowledgeable, great customer service, professional and quality product. I was very satisfied and will plan on com They made it an easy process, very knowledgeable, great customer service, professional and quality product. I was very satisfied and will plan on coming back in the future. More

very good they were great treated us extremely well, was real pleased and very satisfied. Would they were great treated us extremely well, was real pleased and very satisfied. Would have them work on my car any time it is needed. More

Great warranty service Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide excellent customer service experience. More

Exceptional The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished w The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished when stated. Went home with a clean car. More

Great purchasing experience, as usual This is 4th Acura vehicle purchase and my 3rd from this dealership. My past 2 purchases I've dealt with Ray Welch and it's been a great experience. Ra This is 4th Acura vehicle purchase and my 3rd from this dealership. My past 2 purchases I've dealt with Ray Welch and it's been a great experience. Ray does a great job aligning his sales style with what the individual customer needs...in our case, we're very casual and Ray felt like we were dealing more with a friend than a salesman. That goes a long way in making the customer experience that much more pleasant and bringing us back for future vehicles. The idea that buying a car needs to be stressful and unpleasant isn't something that Ray or Acura Columbus seems interested in subscribing to. I'm sure we'll be back for our 5th Acura from Ray and Acura Columbus soon. More

Very friendly and professional The staff was very helpful, they had the truck I was looking at out front and ready for me to test drive. The salesman made myself and my family feel The staff was very helpful, they had the truck I was looking at out front and ready for me to test drive. The salesman made myself and my family feel welcomed from start to finish. I would highly recommend them. More

TLX purchase Acura Columbus has always been our favorite dealership. This TLX purchase was our third. We love the styling and features of Acuras and their reliabil Acura Columbus has always been our favorite dealership. This TLX purchase was our third. We love the styling and features of Acuras and their reliability. The employees are always welcoming and professional whether it’s for service or sales appointments. We have consistently had all our service on vehicles here as well. More