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Acura Columbus

Dublin, OH

4.9
2,978 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,978 reviews

September 27, 2017

Sloppy service tech again. I have been a loyal Acura owner for over 30 years and I have taken my Acuras in for dealer service routinely. This initial trip into Columbus Acura wa More

by billandalicehood
Recommend Dealer
No
Employees Worked With
Zach Zeune
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Acura Columbus responded

We will get in touch ASAP! - John Connelly Owner/Acura Columbus

Oct 08, 2017 -

Acura Columbus responded

Thank you for speaking with our service Manager, Larry Jones. Hopefully, you can tell that we are sincere that we would like you to come back. I just wish that I could get the one star rather than Zach. I apologize. - John Connelly johnconnelly@acuracolumbus.com 614-763-2101 (direct)

September 26, 2017

Amazing Great customer service and over all experience was fantastic. Was a fast process from the acceptance of price and car and was clean and ready in reco More

by krissyblack7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osbun
Oct 02, 2017 -

Acura Columbus responded

I am glad David and Ian could help! I am glad the process went quickly for you -- that is what we want. Transparent, easy and fun is our goal. Thanks, John Connelly Owner/Acura Columbus

September 26, 2017

Above and beyond my expectations for a car dealership From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying exper More

by betterdays_4e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Acura Columbus responded

We are definitely humbled by your kind words. Thank you for giving us the opportunity to help. It means a lot! Thanks, John Connelly Owner/Acura Columbus

September 26, 2017

Best service hands down! When I had issues with my RDX this service center was more than helpful. Even though I did not purchase car at their dealership, they still treated m More

by delaney5428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Oct 02, 2017 -

Acura Columbus responded

Glad to have your service business! We never look at where someone bought their car -- we just want to keep Acura customers happy and hopefully convince them to stick with the brand. Thanks, John Connelly Owner/Acura Columbus

September 25, 2017

Great service! I love how professional Acura Columbus always is. They greet me in the parking lot, walk me to the counter, walk me to my loaner and text me when my More

by TL Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Acura Columbus responded

Wonderful! Just the way we want it. Thanks, John Connelly Owner/Acura Columbus

September 25, 2017

Car purchase Great salesman, great finance manager. Very friendly dealership and very accommodating. We were going to look at some other options but decided to pur More

by alexist252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Acura Columbus responded

Thanks for giving us a chance! I am glad that Steve was able to help. - John Connelly Owner/Acura Columbus

September 24, 2017

MDX Sport Hybrid If I could give more than five stars, I would. This was my second purchase from this dealer. My family outgrew my 2012 TSX, and I chose to replace it More

by MDXHybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Duncan, Bill Green III
Sep 25, 2017 -

Acura Columbus responded

Thanks for the recommendation!! Very happy that you were with us the last 6 years with your TSX. Looking forward to many more years being with you. Thanks, John Connelly Owner/Acura Columbus

September 22, 2017

enjoyable, great experience they are very nice !! Great experience, I will definitely send my community friends to visit the place. I got the car I wanted really appreciate everyone at the dealership More

by aliousy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Turner
Sep 25, 2017 -

Acura Columbus responded

Thanks! Please send along all your friends! We appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

September 22, 2017

Happy Customer This is by far the best experience of visiting any car show room. Bill was very patient and answered all my question and also very pro-active, he prov More

by Narsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Green III
Sep 25, 2017 -

Acura Columbus responded

Thanks for the recommendation! We appreciate the opportunity to help. - John Connelly Owner/Acura Columbus

September 22, 2017

Professional Service Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwil More

by TETYLER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Sep 25, 2017 -

Acura Columbus responded

Love to read that we were able to help all the way from start to finish. Just what we want! Thanks for letting me know. - John Connelly Owner/Acura Columbus

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