Acura Columbus

Great customer service as usual I just leased my 3rd MDX and couldn’t be more pleased with the level of service I received. Harrison, my sales associate, was amazing and I was in an I just leased my 3rd MDX and couldn’t be more pleased with the level of service I received. Harrison, my sales associate, was amazing and I was in and out in just a couple hours. What brought me back to Acura of Columbus was there great service department. My kids even love going with me because of the fun kid room which is has not only a TV, but iPads as well! More

Great Experience Bought a new Acura IXL today and had a great experience. Would highly reccomend working with sales consultant Bill Green for you car purchase. Entire Bought a new Acura IXL today and had a great experience. Would highly reccomend working with sales consultant Bill Green for you car purchase. Entire staff was friendly and courteous. More

Normal service, plus a TSB I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car for me. They ensured the parts were available, performed the service, and had me back in my car the same day. Very professional, very friendly, and the job done right. Very satisfied. More

Recent MDX Purchase We do not purchase vehicles often and the few times we have visited car dealerships, it is usually with a degree of dread as we prepare ourselves for We do not purchase vehicles often and the few times we have visited car dealerships, it is usually with a degree of dread as we prepare ourselves for the usual high pressure sales. This was not the case when we came to Acura Columbus. We were very impressed with this dealership and its personnel. Everyone we met was professional and a pleasure with which to deal. There was nothing in the way of pressure to purchase. We shared our positive experience with our family and friends on social media -- something we typically do not do. Thank you Acura Columbus! More

Professional Low Pressure Sales The entire dealership was extremely friendly and easy to work with. I learned about a used vehicle of interest via CarGuru.com and was contacted by Dw The entire dealership was extremely friendly and easy to work with. I learned about a used vehicle of interest via CarGuru.com and was contacted by Dwayne Turner after I clicked through on the website. Dwayne was very helpful and patient answering my questions and probing to understand what I was looking for. He was then able to match some vehicles in the used inventory that met my needs. One of them was a perfect match and I bought it after being able to take my time and test drive it. Ian Quick worked with me on the paperwork and did a great job in putting together an extended warrantee program that met my needs. I normally don't purchase add ons like that, however Ian did a great job explaining the program and how it would ease my concerns purchasing a used vehicle. More

best service ever I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Th I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Thank you so much! More

Excellent Service Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the histor Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the history of my car and the needed work to be performed. He then mentioned the recommended work to be performed with the next service. I trust Todd and the staff to do excellent work and trust their advice. There is no need to take my car any other place. More

Fast and efficient Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I h Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I have had in a long time! More

Service and Axel Replacement I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and J I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and Jamie kept me updated on a regular basis. More

Amazing I had been in the market for a mid-size SUV and had been looking for the right car all summer. I visited most on line sites and even a few local deal I had been in the market for a mid-size SUV and had been looking for the right car all summer. I visited most on line sites and even a few local dealerships for test drives. I had dealing with many of the stereotypical sales agents, i.e. didn't care, too aggressive, etc. The experience I just had with the staff at Acura Columbus puts all others to shame. The first time I showed up on the lot, Bill Green III took time to introduce himself and talk to me to see what I needed. The vehicle I was searching for was out on an extended test drive so i was not able to see that one but he showed me a similar model. He explained the differences between the two and could tell i was more interested in the one that was not there. He called the next day to let me know it was back and we set up a time for a test drive. From the moment we got in the vehicle I could tell he was enjoying himself explaining all of the features and has true product knowledge. He answered any question I had and explained features that I had no idea were even there. I can't say enough great things about how positive the process was. I went back to work and filled out the credit application on line and went back after to work on "the deal". Every step of the way was a pleasure. I had limited time and they understood that and worked with me to button things up. When it came time to work out the financing, Ian Quick was phenomenal as well. He talked me through it all and took pride in his work and it showed. The service I received from Bill, Ian, and I'm sure the folks I didn't see who helped make sure the RDX looked showroom ready, is what made purchasing an Acura from Acura Columbus happen for me. I had narrowed my search down to a few different manufacturers but it was the friendliness and service that was the deciding factor. Thanks Bill!! Thanks Ian!! And Thanks to everyone else at Acura Columbus. -Tom Sipes More