Acura Columbus

had a great experience purchasing a new car. Me and my girl friend went to purchase a car and had an excellent experience. i received very great customer service from Francesco Gregory, sales age Me and my girl friend went to purchase a car and had an excellent experience. i received very great customer service from Francesco Gregory, sales agent. He helped by answering any questions we had. He and the Acura staff made us feel very welcomed. Friendly environment. We would recommend Acura to anyone looking for a great car at a great price! More

It was just ok. My husband and I had to sign sales documents not once, not twice, but three times of the course of 6 weeks. Temporary tag for car was within 5 days of My husband and I had to sign sales documents not once, not twice, but three times of the course of 6 weeks. Temporary tag for car was within 5 days of expiring before title paper was mailed for us to get permanent plates. More

15,000 Mile Service done But Pricey My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to c My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to charge me $30. for a tire rotation (I declined) where many service centers would do it for free with an oil change (which I had). More

Service Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be needed with the next service. I never think twice about bringing my car to Acura for service because they are honest, considerate and perform only the services which are necessary. More

Great service consultant! Service consultant took extra care. Work done on car was great. Car was done when promised. Work done for $$ was prices fairly. Will use this service Service consultant took extra care. Work done on car was great. Car was done when promised. Work done for $$ was prices fairly. Will use this service department again. More

Excellent! Excellent service as always! On time and service performed within expected time frame. Detailed explanation prior and after service. As pleasant as Excellent service as always! On time and service performed within expected time frame. Detailed explanation prior and after service. As pleasant as servicing a car can be!! More

Appreciation Thank you for the consistent ease of scheduling, the gracious check-in process, and the detailed review of the inspection. The wait was precisely what Thank you for the consistent ease of scheduling, the gracious check-in process, and the detailed review of the inspection. The wait was precisely what you said it would be and the courtesy ALL of your staff showed me is much appreciated. More

Top notch sales experience Excellent buying experience! I was amazed with the level of service throuout the quick and easy process. With my interest in a used vehicle, I was p Excellent buying experience! I was amazed with the level of service throuout the quick and easy process. With my interest in a used vehicle, I was pleasantly surprised Dwyane was able to bring the car to me remotely to accommodate my schedule. The car was perfect for us and ready to pick up that evening. Would definitely buy another vehicle from there. More

I was billed for things I was meant to pay for As I was about to pay out with the cashier, I had a feeling that I was still under my 5-year Maintenance Plan but wanted to give them the benefit of t As I was about to pay out with the cashier, I had a feeling that I was still under my 5-year Maintenance Plan but wanted to give them the benefit of the doubt, that Acura would know to not charge me for certain services covered under the plan. Good thing I did say something to Joyce... she checked with Todd and it turns out my services WERE covered and I wasn't meant to pay a dime. It might have been an honest mistake, but it definitely rubbed me the wrong way that I was going to pay for something that I wasn't meant to. More

You made my dream come true! I had seen a red TLX on your showroom floor several months ago and told my husband I wanted THAT car. When we came back several months later, of cours I had seen a red TLX on your showroom floor several months ago and told my husband I wanted THAT car. When we came back several months later, of course it was gone. Thanks to the awesome help from Steve Ault, who had sold me my last Acura, he was able to locate one and have it brought to Columbus.! We love our Acura’s! Steve went above and beyond to make this happen. The service is wonderful! The paper work and leasing paper work was done with Kyle Duncan. He was knowledgeable, very pleasant and quick, just adding to the perfect experience! More