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Acura Columbus

Dublin, OH

4.9
2,981 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,981 reviews

December 11, 2017

Quick and easy The process of buying a new car was pretty quick and easy. The negotiation went smoothly and everyone was very friendly. I appreciate the prompt respo More

by KAWHEELAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Acura Columbus responded

Easy, smooth and friendly are what we want! Thanks for letting us know and I am glad Francesco could help. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

December 11, 2017

outstanding nice, accommodating, polite and pleasant team of people. thank you for the great experience. I am looking forward to the same level of after sale serv More

by Go Blue!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, Kyle Duncan, Dwayne Turner
Dec 14, 2017 -

Acura Columbus responded

We look forward to welcoming you back for years to come! I am glad Dwayne, Kyle and Brian could help. Thanks, John Connelly Owner/Acura Columbus

December 11, 2017

Acura Columbus in the nick of time! I had my 2009 TSX totaled, I needed a car soon at my price and budget. Nobody in Columbus had nothing I was looking for, I’ve been in an Acura since More

by whitebeverly65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Duncan
Dec 14, 2017 -

Acura Columbus responded

Sorry about your accident! I hope all is well. Thanks for being with Acura for the last 23 years. Steve has been selling Acuras with us about that long! I am glad you had a good experience. That is the way it should be! Thanks, John Connelly Owner/Acura Columbus

December 07, 2017

Lack of Communication! On 1 Dec 2017 I had my 2014 MDX in for a B123 service. I brought my own Mobil 1, 0W20 synthetic oil in and Jim wrote up the order to use owner suppli More

by SKC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett, Laural Heinze, JIM CRUIKSHANK
Dec 14, 2017 -

Acura Columbus responded

Very sorry. We blew it on this one. Thanks for talking with us and giving us another opportunity. - John Connelly Owner/Acura Columbus

December 07, 2017

Expedited Service I needed an oil change as quick as possible. My wife is recovering from knee replacement surgery and I am reluctant to be away from home for a prolong More

by PAUl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Acura Columbus responded

Super! I hope your wife will feel well soon. I am glad Todd could help. Thanks, John Connelly Owner/Acura Columbus

December 07, 2017

Excellent customer service I came in for a recall. I was greeted as soon as I pulled up to the service department. Everyone that I had contact with was very polite and very help More

by MACKENZIEYOCUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Acura Columbus responded

I am glad that you are happy. That is exactly what we want! Have a great weekend. Thanks, John Connelly Owner/Acura Columbus

December 07, 2017

Work performed as requested! An A12 service was performed on my 2015 Acura TLX and all went well. They used the Mobil 1 oil I brought and they replaced the cabin air filter and e More

by SKC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Dec 08, 2017 -

Acura Columbus responded

Thank you very much. I apologize for us missing this on your other car. We appreciate the opportunity to work on your cars. Thanks, John Connelly Owner/Acura Columbus

December 05, 2017

Brand new ride ready drive This dealership was awesome. Service was great and the whole process went extremely quick. I would highly recommend anyone looking for a new vehicle o More

by Cowboys1team
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Green III, Dwayne Turner
Dec 08, 2017 -

Acura Columbus responded

I like the picture! I am glad the process was quick and that you were happy. We appreciate the opportunity! Thanks, John Connelly Owner/Acura Columbus

December 05, 2017

Quick service Acura Columbus is probably the best Car dealer I have come across so far. The service agents are excellent. They point out if anything need addressed More

by RAJUCINCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Acura Columbus responded

I deeply appreciate your comments. Definitely makes us all feel good. I am glad Zach could help. Thanks, John Connelly Owner/Acura Columbus

December 05, 2017

Great experience I’m not someone that takes my cars to the dealer if I can avoid it. Took my car for an oil change and tire rotation and was pleasantly surprised with More

by Mark H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia
Dec 08, 2017 -

Acura Columbus responded

Thanks Mark! We try to work on improving our communication skills every day. Hopefully we gave you a reason to try us again in the future. Thanks, John Connelly Owner/Acura Columbus

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