Acura Columbus

Appreciation Thank you for the consistent ease of scheduling, the gracious check-in process, and the detailed review of the inspection. The wait was precisely what Thank you for the consistent ease of scheduling, the gracious check-in process, and the detailed review of the inspection. The wait was precisely what you said it would be and the courtesy ALL of your staff showed me is much appreciated. More

Top notch sales experience Excellent buying experience! I was amazed with the level of service throuout the quick and easy process. With my interest in a used vehicle, I was p Excellent buying experience! I was amazed with the level of service throuout the quick and easy process. With my interest in a used vehicle, I was pleasantly surprised Dwyane was able to bring the car to me remotely to accommodate my schedule. The car was perfect for us and ready to pick up that evening. Would definitely buy another vehicle from there. More

I was billed for things I was meant to pay for As I was about to pay out with the cashier, I had a feeling that I was still under my 5-year Maintenance Plan but wanted to give them the benefit of t As I was about to pay out with the cashier, I had a feeling that I was still under my 5-year Maintenance Plan but wanted to give them the benefit of the doubt, that Acura would know to not charge me for certain services covered under the plan. Good thing I did say something to Joyce... she checked with Todd and it turns out my services WERE covered and I wasn't meant to pay a dime. It might have been an honest mistake, but it definitely rubbed me the wrong way that I was going to pay for something that I wasn't meant to. More

You made my dream come true! I had seen a red TLX on your showroom floor several months ago and told my husband I wanted THAT car. When we came back several months later, of cours I had seen a red TLX on your showroom floor several months ago and told my husband I wanted THAT car. When we came back several months later, of course it was gone. Thanks to the awesome help from Steve Ault, who had sold me my last Acura, he was able to locate one and have it brought to Columbus.! We love our Acura’s! Steve went above and beyond to make this happen. The service is wonderful! The paper work and leasing paper work was done with Kyle Duncan. He was knowledgeable, very pleasant and quick, just adding to the perfect experience! More

Amazing experience Harrison was knowledgeable and professional. I will recommend this dealership to anyone looking to buy a new or used car. Thank you for the excellent Harrison was knowledgeable and professional. I will recommend this dealership to anyone looking to buy a new or used car. Thank you for the excellent experience More

Steve Ault and Kayle were fantastic guys. Great car I bought the Preowned 2025 Acura MDX after looking at the Lexus RX, the ML350, the Grand Cherokee Sterling, Volvo XC60 and one of the Infiniti vehicle I bought the Preowned 2025 Acura MDX after looking at the Lexus RX, the ML350, the Grand Cherokee Sterling, Volvo XC60 and one of the Infiniti vehicles. I was looking for a car which drives easy for commuting and is comfortable on long drives. Found Acura MDX the best Steve Ault was the sales manager working with me and I could immediately trust him. Kayle also helped with the financing and was very transparent. I would recommend the dealership to anyone looking for quality cars More

Wonderful to work with I was looking to buy a high quality, low mileage used car and found the perfect one at Acura Columbus. My salesman, Francesco Gregory, was able to neg I was looking to buy a high quality, low mileage used car and found the perfect one at Acura Columbus. My salesman, Francesco Gregory, was able to negotiate terms that fit within my budget. He is knowledgeable, professional, and personable, not fake like the stereotypical used car salesman. I would not hesitate to recommend Francesco and Acura Columbus to any of my friends that are looking to buy a car. More

Turned my frown upside down! December 8th, on Cleveland Avenue, headed to work via the 270W/I-71N ramp, I was rear-ended while stopped, forced into the stopped car in front of me December 8th, on Cleveland Avenue, headed to work via the 270W/I-71N ramp, I was rear-ended while stopped, forced into the stopped car in front of me, resulting in the destruction of my Ebony - 1998 Lexus LS 400. I had her for 10 years, following the destruction of Pearl - 1996 Lexus LS 400, when I encountered a deer on I-71S near Gemini! Ebony had a lot of life in her, and I was very sad to see her go. Obviously, I thank God, the accident was not worst. I wanted to stay with the Lexus brand, however, thought I would take advantage of the situation and increase the passenger seats in a reliable, good looking, safe used car to enjoy all my Grandbabies together. I did my research. Acura Columbus was my first of three planned stopped. And, I never made it to stop two or three! The vehicle was all it was presented to be on the website. Adam Hannah was accommodating, welcoming, knowledgeable, friendly, responsive, sympathetic and worked with me and his management team to close my deal. My son and I appreciated the patience as I was also dealing with a concussion. Kyle was attentive, patient, and efficient. Thank you both for turning my frown upside down! It will be a little bit before I can manage all the Grandbabies again, please know there will be six smiling faces when Grammy pulls up in Bell, her Silver Pilot (Jingle Bell/Christmas time)! God Bless You All! More

Experience at Acura Columbus Our salesman, Adam Hannah, was very professional and explained the different packages and standard features for our model vehicle. I'm very satisfied Our salesman, Adam Hannah, was very professional and explained the different packages and standard features for our model vehicle. I'm very satisfied with the experience I had at Acura Columbus! Adam and Kyle were very honest and forthright. More

Service Work Contacted dealer for price concerning placement work. No one seem to know how much the work would cost, was transferred from extension to extension, Contacted dealer for price concerning placement work. No one seem to know how much the work would cost, was transferred from extension to extension, finally received a answer after several attempts . Also called, had to rescheduled appointment, came in for service, was not on the list for the rescheduled day. Very thankful for Clayton Prescott for working me in the schedule for that day. Very professional employee. More