Acura Columbus

Great customer service I experienced great communication and customer service through-out the encounter. The team was transparent and easy to work with. Every interaction I experienced great communication and customer service through-out the encounter. The team was transparent and easy to work with. Every interaction is with comfort and clarity in mind. More

Outstanding Experience As usual, my service experience was outstanding! And this is how it always is. The outstanding service is the reason we continue to use Acura Columbus As usual, my service experience was outstanding! And this is how it always is. The outstanding service is the reason we continue to use Acura Columbus to service our TLX. More

Professional, courteous staff Estimated time for service was slightly under estimated, but I had been given a loaner so it caused no problems. Service of new tires, alignment, an Estimated time for service was slightly under estimated, but I had been given a loaner so it caused no problems. Service of new tires, alignment, and fixing the viser on the driver's side was completed as requested. Always find all staff there helpful, friendly and very knowledgeable making the appointments a pleasant experience. More

Outstanding Staff and Experience This dealership has a sales, finance, and service staff that exemplifies professionalism and courteous consideration. The pricing is more than compet This dealership has a sales, finance, and service staff that exemplifies professionalism and courteous consideration. The pricing is more than competitive. Please visit this dealer if you're searching for a dealer that provides exceptional customer service and follows up months after the purchase with hand written notes, a tin of cookies for appreciation, a gift from Acura that is an extra phone battery charger, and consistent, high quality service. The dealership atmosphere is casual and sales staff are there for a resource only. I have purchased 3 cars from this dealership and my mother drove 2 1/2 hours to purchase from this dealership as well. After owning Mercedes Benz, BMW, and Cadillac brands, the quality of Acura automobiles in addition to the purchase and service experience at Acura Columbus will keep us purchasing from this outstanding, best in class dealership. More

Wonderful experience!!! It was a great experience working with Dwanyne on getting my dream car MDX. He was very knowledgeable and patient with me as I asked questions and mad It was a great experience working with Dwanyne on getting my dream car MDX. He was very knowledgeable and patient with me as I asked questions and made my decision. Great hospitality all the way through. He was very professional at the same time took care my needs in a car I was looking for. I definitely look forward to doing more business with them in the near future and also definitely recommend anyone looking to buy a car!!!! More

had a great experience purchasing a new car. Me and my girl friend went to purchase a car and had an excellent experience. i received very great customer service from Francesco Gregory, sales age Me and my girl friend went to purchase a car and had an excellent experience. i received very great customer service from Francesco Gregory, sales agent. He helped by answering any questions we had. He and the Acura staff made us feel very welcomed. Friendly environment. We would recommend Acura to anyone looking for a great car at a great price! More

It was just ok. My husband and I had to sign sales documents not once, not twice, but three times of the course of 6 weeks. Temporary tag for car was within 5 days of My husband and I had to sign sales documents not once, not twice, but three times of the course of 6 weeks. Temporary tag for car was within 5 days of expiring before title paper was mailed for us to get permanent plates. More

15,000 Mile Service done But Pricey My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to c My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to charge me $30. for a tire rotation (I declined) where many service centers would do it for free with an oil change (which I had). More

Service Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be needed with the next service. I never think twice about bringing my car to Acura for service because they are honest, considerate and perform only the services which are necessary. More

Great service consultant! Service consultant took extra care. Work done on car was great. Car was done when promised. Work done for $$ was prices fairly. Will use this service Service consultant took extra care. Work done on car was great. Car was done when promised. Work done for $$ was prices fairly. Will use this service department again. More