Acura Columbus

Communication was great. I was always aware of what was going on with the car. I really appreciate being kept in the loop. I was always aware of what was going on with the car. I really appreciate being kept in the loop. More

I have been using this dealership and service department exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excelle exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excellent service that was informative, helpful, understanding, and kind. In today’s world were so many things are not right, John Connelly and his team of dedicated professionals, including Kristi Thornton - service manager, (who has been there for me for most of those 25 years) and Jaimie, the service advisor, (who has traveled this journey with me the past few years), have been wonderful. I would recommend them, and this dealership, highly and without any reservation or hesitation. Thank you for uncommonly great service on every level in a world where great service is anything but common!! More

The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. More

This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative. More

Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . More

The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous. service counter and they took care of me efficiently. Very courteous. More

Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do not know her name. Thankfully, I worked with Clay and he is top-notch! Very willing to help, And very accommodating! Thankfully, because there weren’t any courtesy cars, they were willing to come pick up our vehicle and bring it back. More

Great to work with, had the car clean and ready to go when we arrived. when we arrived. More

Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back impressed by all services & with your staff. I will be back More

I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchas service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchase cars from them. More