Acura Columbus

Service people are friendly but prices are high We went in for a normal service, oil and filter with lube and tire rotation. It would have included the air filter and cabin air filter for another 1 We went in for a normal service, oil and filter with lube and tire rotation. It would have included the air filter and cabin air filter for another 120 but I bought those myself for about $40 and installed them myself. The service we got was $289 which in my mind is a lot of dinero for an oil change and tire rotation. When we went to pay the card scanner locked up and we waited 20 minutes for them to figure out how to take our money, they did have an alternate way to enter our credit card but it took a while to figure that out. In summary, it was a frustrating experience for a routine service visit. More

Incredible experience! My experience was amazing! Very professional staff, especially David and Ian. They made the entire buying process extremely easy and walked me through My experience was amazing! Very professional staff, especially David and Ian. They made the entire buying process extremely easy and walked me through every step of the way. These guys know exactly what to do and they recommended only important things. I would recommend this Acura dealership to anyone who wants a fun and professional buying experience. Thanks! More

Good exoerience Just leased my first car with Acura Columbus . Though the process was long, it was easy , hassle free and positive. The staff we worked with (Dwayne Just leased my first car with Acura Columbus . Though the process was long, it was easy , hassle free and positive. The staff we worked with (Dwayne in sales and Ray in finance) were knowledgeable and professional to help make it an enjoyable experience. They were flexible as well, which was appreciated. More

Great to work with. Leased/Purchased my 6th TLX. Was not sure if I wanted to lease another TLX. But after Steve and I talking through my options, driving a used TLX, and a new ILX, it helped me make Was not sure if I wanted to lease another TLX. But after Steve and I talking through my options, driving a used TLX, and a new ILX, it helped me make my decision. More

Takes Care of the Customer Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting the warranty company choose a direction which may not have been the best route for us or the car, Acura stepped in and made sure right thing was done. The Service department (Jami M) was knowledgeable and fought for us. More

Consistently great service I just leased my fourth car from Acura Columbus and have always received great service. They are friendly and easy to work with - and - they remember I just leased my fourth car from Acura Columbus and have always received great service. They are friendly and easy to work with - and - they remember you. In a time when so much is electronic, it's nice to get a handshake and for someone to know your name. It's also impressive that the folks that I've worked with over the years are still there which shows they are treated well, too. A great company with a great product. More

Outstanding! Very professional staff! Outstanding service! Very impressed! Best car buying experience I’ve ever had! Im sure I’ll be a repeat customer in the futur Very professional staff! Outstanding service! Very impressed! Best car buying experience I’ve ever had! Im sure I’ll be a repeat customer in the future!! More

Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch of extra things fixed that i did not actually need to but instead they were honest and told me the truth about what i needed and i only had to pay a standard fee for everything More

Professional, knowledgeable and laid back From the moment we walked in, we were greeted by Brian who transitioned us to David Osbun. We knew what we were looking for and he directed us to the From the moment we walked in, we were greeted by Brian who transitioned us to David Osbun. We knew what we were looking for and he directed us to the options available. We test drove the Acura and since it was time for the dealership to close, we decided to meet the next business day. David followed up with emails and texts and answered literally every question we had about the car, warranty, and service. He was casual, patient, professional, and laid back and assured us that he wanted us to find the right car for our needs. Thank you, David, for your honesty and professionalism. :) More

Routine Maintenance Easy to schedule. Friendly staff. Fast efficient service. My car has always been serviced at Acura Columbus and with excellent efficiency and reason Easy to schedule. Friendly staff. Fast efficient service. My car has always been serviced at Acura Columbus and with excellent efficiency and reasonableness, Yes. Yes More