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Acura Columbus

Dublin, OH

4.9
2,949 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,949 reviews

January 13, 2018

Wonderful experience!!! It was a great experience working with Dwanyne on getting my dream car MDX. He was very knowledgeable and patient with me as I asked questions and mad More

by Praveen Maddali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Turner
Jan 15, 2018 -

Acura Columbus responded

Thanks Praveen! I am glad that Dwayne could help. We look forward to doing more business with you also! - John Connelly Owner/Acura Columbus

January 13, 2018

had a great experience purchasing a new car. Me and my girl friend went to purchase a car and had an excellent experience. i received very great customer service from Francesco Gregory, sales age More

by ryjanuary16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Acura Columbus responded

I am very happy that Francesco was able to help and that all went well. Thanks for giving us the opportunity! - John Connelly Owner/Acura Columbus

January 12, 2018

It was just ok. My husband and I had to sign sales documents not once, not twice, but three times of the course of 6 weeks. Temporary tag for car was within 5 days of More

by CAMILLEJOHNSON02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Duncan, Harrison Kniffin
Feb 13, 2018 -

Acura Columbus responded

I apologize Mrs. Johnson. Hate to waste your time! Hopefully we can make it up to you. - John Connelly Owner/Acura Columbus

January 10, 2018

15,000 Mile Service done But Pricey My 15,000 mile service was well done and i was treated well. My main problem with my service was that it was on the expensive side. They wanted to c More

by Robert Wead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Acura Columbus responded

Thanks Robert. I am glad Todd and Zach could help. It concerns me that you did not get the tire rotation. It is very important. Until the last few years, the typical oil change cycle was every 3 thousand miles. Now the current cycle sometimes stretches to 8 to 9 thousand miles and not getting a rotation for that long can have negative consequences. Often you can buy a maintenance package of services from a dealership, including us, that will include tire rotations along with other services. In addition, tire dealers, including us, offer free tire rotations with the purchase of new tires. If you have not had a tire rotation done yet, please let me know so I can get you back in. - John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com

January 10, 2018

Service Zach Zeune and Todd Skidmore provided professional and speedy service and my car was done within an hour. Todd explained what was done and what may be More

by kmmccafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Acura Columbus responded

Your nice note made my day. We do try our best and Todd and Zach are both great gentlemen. I am glad all went well and thank you for the opportunity. - John Connelly Owner/Acura Columbus

January 09, 2018

Great service consultant! Service consultant took extra care. Work done on car was great. Car was done when promised. Work done for $$ was prices fairly. Will use this service More

by dianemmccorkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 09, 2018 -

Acura Columbus responded

Thanks!! I am glad Jim was able to help. Have a good night. - John Connelly Owner/Acura Columbus

January 08, 2018

Excellent! Excellent service as always! On time and service performed within expected time frame. Detailed explanation prior and after service. As pleasant as More

by WJPHJOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 08, 2018 -

Acura Columbus responded

Thanks! A very nice note on a cold and icy day. Definitely makes me feel good. I am glad Jim could help. Thanks, John Connelly Owner/Acura Columbus

January 05, 2018

Appreciation Thank you for the consistent ease of scheduling, the gracious check-in process, and the detailed review of the inspection. The wait was precisely what More

by NancyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia
Jan 05, 2018 -

Acura Columbus responded

Nancy- You made my day! Thank you. - John Connelly Owner/Acura Columbus

January 03, 2018

Top notch sales experience Excellent buying experience! I was amazed with the level of service throuout the quick and easy process. With my interest in a used vehicle, I was p More

by John Swavely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Dwayne Turner , Matthew Swartzmiller
Jan 03, 2018 -

Acura Columbus responded

John- Quick and easy is excellent! Very glad that Dwayne was able to bring you the car to check out. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

January 02, 2018

I was billed for things I was meant to pay for As I was about to pay out with the cashier, I had a feeling that I was still under my 5-year Maintenance Plan but wanted to give them the benefit of t More

by R.King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jan 02, 2018 -

Acura Columbus responded

Thank you for saying something. Entering our 32nd year, we did not get here by pulling tricks. Thank you for giving us the opportunity to work on your car. We greatly appreciate it. - John Connelly Owner/Acura Columbus.

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