Acura Columbus

Easy, Great Customer Service, Knowledgeable. They made it an easy process, very knowledgeable, great customer service, professional and quality product. I was very satisfied and will plan on com They made it an easy process, very knowledgeable, great customer service, professional and quality product. I was very satisfied and will plan on coming back in the future. More

Great service! I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great service. :) More

very good they were great treated us extremely well, was real pleased and very satisfied. Would they were great treated us extremely well, was real pleased and very satisfied. Would have them work on my car any time it is needed. More

Great warranty service Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide excellent customer service experience. More

Exceptional The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished w The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished when stated. Went home with a clean car. More

Great purchasing experience, as usual This is 4th Acura vehicle purchase and my 3rd from this dealership. My past 2 purchases I've dealt with Ray Welch and it's been a great experience. Ra This is 4th Acura vehicle purchase and my 3rd from this dealership. My past 2 purchases I've dealt with Ray Welch and it's been a great experience. Ray does a great job aligning his sales style with what the individual customer needs...in our case, we're very casual and Ray felt like we were dealing more with a friend than a salesman. That goes a long way in making the customer experience that much more pleasant and bringing us back for future vehicles. The idea that buying a car needs to be stressful and unpleasant isn't something that Ray or Acura Columbus seems interested in subscribing to. I'm sure we'll be back for our 5th Acura from Ray and Acura Columbus soon. More

Very friendly and professional The staff was very helpful, they had the truck I was looking at out front and ready for me to test drive. The salesman made myself and my family feel The staff was very helpful, they had the truck I was looking at out front and ready for me to test drive. The salesman made myself and my family feel welcomed from start to finish. I would highly recommend them. More

TLX purchase Acura Columbus has always been our favorite dealership. This TLX purchase was our third. We love the styling and features of Acuras and their reliabil Acura Columbus has always been our favorite dealership. This TLX purchase was our third. We love the styling and features of Acuras and their reliability. The employees are always welcoming and professional whether it’s for service or sales appointments. We have consistently had all our service on vehicles here as well. More

My keys did not work for my Acura RDX 2014. Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a maj Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a major problem on them at the very last minute as I was heading to work. What did they do?. Got me in, gave me a free loaner vehicle at the last minute, and solved the problem within 24 hours. I picked up my car the next day and all issues were resolved. I simply cannot say enough about this team! I must say however the price to replace these Acura keys is outrageous. But that is not the fault of the staff at Acura. Maybe I should blame Bill Gates? China? Everyone in Silicon Valley? I will find out.....at get back to you. :) More

Lease of 2018 Acura RDX Steve went above and beyond to earn our business. Sold us a great car at a great price with the lease payment where we needed it to be. Hoping to purc Steve went above and beyond to earn our business. Sold us a great car at a great price with the lease payment where we needed it to be. Hoping to purchase this one after the lease is up and the pay off at the end of three years is reasonable. Car was ready , clean , full of fuel , paperwork was ready. Very smooth transaction. More