Acura Columbus

Unsatisfactory work quality Brought car in for service (0il change) was told by service technician that car also needed transmission fluid exchange, however this service was don Brought car in for service (0il change) was told by service technician that car also needed transmission fluid exchange, however this service was done 16,000 mile earllier by this same Acura Columbus dealerships or was it. This incident and other negative incidents with this dealership has cause me to want to purchase my next vehicle from somewhere else. More

Purchase of 2019 RDX I have been a customer of Acura Columbus for 28 years. I just bought my 5th new Acura. I have always had my cars serviced at Acura Columbus. I have I have been a customer of Acura Columbus for 28 years. I just bought my 5th new Acura. I have always had my cars serviced at Acura Columbus. I have always been extremely pleased with both the sales and service staff. More

CHRIS DIGLIA NEEDS A PROMOTION This gentleman works too hard!! He is genuinely nice and made everything very clear. I was only here for an oil change and inspection but the car was This gentleman works too hard!! He is genuinely nice and made everything very clear. I was only here for an oil change and inspection but the car was in and out before the coffee maker in the waiting room could even pour me a cup!! I recommend this service strongly! More

Amazing service experience I took my RDX to have a ding repaired. I am so impressed with every step of my experience. I was greeted with a valet to take my vehicle and escorte I took my RDX to have a ding repaired. I am so impressed with every step of my experience. I was greeted with a valet to take my vehicle and escorted to the service department where I was immediately given a loaner vehicle, very similar to mine. Everything was e planned to me and I was asked if I had any questions. I received prompt phone calls of the progress and completion of my service. When I returned myloaner I received the same VIP treatment. My experience was top notch. More

extremely polite and friendly From the moment I walked in until I got back into my car, this service center was tremendous. I was greeted at the door, helped immediately, and Chri From the moment I walked in until I got back into my car, this service center was tremendous. I was greeted at the door, helped immediately, and Chris guided us through the process with follow up phone calls to let me know what was going on. Chris was amazing, and I know he is the face of a lot of other people who work in the service department at Acura Columbus. Thank you for being such a pleasant experience! More

Excellent Customer Service Leased a new 2018 RDX and this is my 9th car leased from Acura Columbus,. I keep coming back due to great customer service, ease of doing business an Leased a new 2018 RDX and this is my 9th car leased from Acura Columbus,. I keep coming back due to great customer service, ease of doing business and being treated like a valued customer. Steve Ault has been my salesman for many years and he treats us like family and understand what we are looking for in a vehicle and goes the extra mile to make sure the process is not complicated and we always feel like we've been treated fairly. I recommend to all my friends to use your dealership. Thanks again, we'll be back. Greg Vranic More

Exceeded Expectations Jim was very thorough, professional, and respectful of our budget and our time. It has been quite a long time since we came away from any dealer servi Jim was very thorough, professional, and respectful of our budget and our time. It has been quite a long time since we came away from any dealer service appointment feeling so good. We own other vehicles that are not Acruas and I can say from experience that Acura exceeded our expectations in every way. The loaner process was seamless - work was performed on-time and under budget. Our MDX was clean and ready to go when promised. We'll be back for sure! More

2014 Acura RDX I am so happy for coming back to Acura of Columbus. I purchased my vehicle a few years ago and I have nothing but good things to say about your servic I am so happy for coming back to Acura of Columbus. I purchased my vehicle a few years ago and I have nothing but good things to say about your service staff. I would like to personally thank Jim Cruikshank and Chris Diglia for always taking care of me and my family when we come in for service. They are professionals and always willing to help and they both go above and beyond their service. Thank you so much for putting a great team together. More

Great experience Came in to get some paintwork done and some general service on our vehicle we purchased a few weeks ago. Everything looks great. Everyone was very p Came in to get some paintwork done and some general service on our vehicle we purchased a few weeks ago. Everything looks great. Everyone was very professional, friendly and helpful. More

Excellent sales associate Ben was very helpful in finding us a used Acura. He showed us all the cars in our price range. Ben also worked well past his shift to complete the sa Ben was very helpful in finding us a used Acura. He showed us all the cars in our price range. Ben also worked well past his shift to complete the sale so we could take the TSX home that night. I check all Acura s in Columbus and believe I got the best deal at Acura Columbus. Our 2010 TSX even came with a warranty, which many dealers sold newer cars as is. Ray Welch also did an excellent job in financing our car. More