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Acura Columbus

Dublin, OH

4.9
3,112 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,112 reviews

July 03, 2018

Good exoerience Just leased my first car with Acura Columbus . Though the process was long, it was easy , hassle free and positive. The staff we worked with (Dwayne More

by splevin0
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner
Jul 12, 2018 -

Acura Columbus responded

Sorry about the long process -- I hate to waste time. However, I am glad that your experience was positive and thank you for leasing a car from us. - John Connelly Owner/Acura Columbus

July 03, 2018

Great to work with. Leased/Purchased my 6th TLX. Was not sure if I wanted to lease another TLX. But after Steve and I talking through my options, driving a used TLX, and a new ILX, it helped me make More

by TWCARR65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osbun
Jul 12, 2018 -

Acura Columbus responded

Thank you 6x over!!! We definitely appreciate it. - John Connelly Owner/Acura Columbus

July 03, 2018

Incredible experience! My experience was amazing! Very professional staff, especially David and Ian. They made the entire buying process extremely easy and walked me through More

by hannakopechynska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osbun, Mark Savage
Jul 12, 2018 -

Acura Columbus responded

Thanks for the recommendation!! Fun and professional is excellent. I am glad that David and Ian could help. - John Connelly Owner/Acura Columbus

July 02, 2018

Takes Care of the Customer Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting More

by Columbus Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Acura Columbus responded

Jami is a fighter! She does a great job. Thank you for giving us the chance to help. Sorry for any issues that you had. Thanks, Mr. Tatum, I spoke with Zach and he told me that he apologized for his mistake. He wrote me that "the transmission and transfer case fluid was marked as needing to be done on the inspection. I had somehow overlooked that it was done 16000 miles prior. Upon going over the inspection with Mr. Tatum he informed me of this. I offered to change the transmission and transfer case fluid free of charge for him, which we did." I hope you know that we try our best to get things right and if we make a mistake, we will own it. We have no intention of wanting to cause you any difficulty. Thank you for giving us a chance and I apologize for not coming through for you. - John Connelly Owner/Acura Columbus

July 02, 2018

Consistently great service I just leased my fourth car from Acura Columbus and have always received great service. They are friendly and easy to work with - and - they remember More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner
Jul 12, 2018 -

Acura Columbus responded

From one JC to another, I could not agree more. Buying a car is a big deal and ultimately it is the people that make it a good experience rather than a computer. Thank you 4x over. We hope that we can continue to help you for many years. Thanks, John Connelly Owner/Acura Columbus

June 29, 2018

Outstanding! Very professional staff! Outstanding service! Very impressed! Best car buying experience I’ve ever had! Im sure I’ll be a repeat customer in the futur More

by tltharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Jun 30, 2018 -

Acura Columbus responded

Thank you very much. I was told that a light had come on in your car after purchase. Hopefully, all is taken care of now. If not, just let me know. Thanks, John Connelly Owner/Acura Columbus

June 29, 2018

Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch More

by mergler.josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Acura Columbus responded

Thanks Josh! Honesty is the best way -- helps you stay in business for 32 years! I appreciate your nice words. - John Connelly Owner/Acura Columbus

June 29, 2018

Professional, knowledgeable and laid back From the moment we walked in, we were greeted by Brian who transitioned us to David Osbun. We knew what we were looking for and he directed us to the More

by LittleMissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, David Osbun
Jun 30, 2018 -

Acura Columbus responded

Excellent! I really enjoyed reading this about David. Thank you very much. - John Connelly Owner/Acura Columbus

June 29, 2018

Routine Maintenance Easy to schedule. Friendly staff. Fast efficient service. My car has always been serviced at Acura Columbus and with excellent efficiency and reason More

by Robbryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Dodd, Jordan McDaniel
Jun 30, 2018 -

Acura Columbus responded

Thanks Rob! Greatly appreciated. - John Connelly Owner/Acura Columbus

June 27, 2018

Easy appointment, quick and complete service Columbus Acura service department is second to none. I drove from Dayton for oil change and tire rotation, called on the way for an appointment, got More

by OSUVanMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Acura Columbus responded

Thanks!! We really appreciate your very nice review. - John Connelly Owner/Acura Columbus

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