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Acura Columbus

Dublin, OH

4.9
2,949 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,949 reviews

March 22, 2018

Excellent Service and Good Price Recently we bought our car from them, Mr. Dwaya Turner is really nice person, with little bit of negotiation we got a good price of our car. Very n More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Turner
Mar 26, 2018 -

Acura Columbus responded

Thanks! I am glad Dwayne could help. Have a great week. - John Connelly Owner/Acura Columbus

March 21, 2018

Best Car Buying Experience EVER! This is the second vehicle I have purchased from Adam at Acura Columbus and both times the experience was nothing less than perfect. Adam is the best! More

by smirnofff94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Adam Hannah
Mar 26, 2018 -

Acura Columbus responded

Thank you 2x over!! I am glad that Adam and Kyle could help. We greatly appreciate the fact that you bought from us. Have a great week. - John Connelly Owner/Acura Columbus

March 20, 2018

Wonderful Experience!! I love working with this dealership! My husband and I bought another 2018 MDX and they were wonderful with us...showing us the different options and f More

by KATRINAFORREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Mar 21, 2018 -

Acura Columbus responded

Fantastic!! Thank you so much! I shared this with the whole dealership. I am glad adam and Todd could help. Thanks, John Connelly Owner/Acura Columbus

March 20, 2018

So easy to work with! There was no sales pressure and we even financed through the dealership (My husband was very skeptical if it would benefit us to finance through Acura More

by Cindy Thatcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Adam Hannah
Mar 21, 2018 -

Acura Columbus responded

Thanks Cindy! What a wonderful review! Greatly appreciated. I am glad Kyle and Adam could help. Thanks for buying a car from us. - John Connelly Owner/Acura Columbus

March 17, 2018

Really great people working here!! Great service department along with a nice waiting areas. Let you know everything before they start and are not pushy about needed repairs or concerns More

by BJFDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Acura Columbus responded

Thanks! I am glad Todd could help. Have a great week! - John Connelly Owner/Acura Columbus

March 15, 2018

Finding the Perfect Car Easy Adam Hannah made the search for a car in my budget easy and enjoyable. Once I buy my next Acura vehicle I will be sure to contact Adam. Kyle Duncan m More

by calebosu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Adam Hannah
Mar 15, 2018 -

Acura Columbus responded

Easy!!! Love to read that! Thanks for buying from us and I am glad Adam and Kyle could help. Thanks, John Connelly Owner/Acura Columbus

March 15, 2018

Fast and it was good service I came in pre approved and thru never worked with my credit union but they made it simple and easy and the car is a good car I was in and out in no ti More

by Jolencia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Duncan
Mar 15, 2018 -

Acura Columbus responded

Excellent news! Thanks for buying from us. Have a great weekend! - John Connelly Owner/Acura Columbus

March 15, 2018

Excellent service Very fast, response and detailed customer service. They make sure there is no unnecessary wait for the customer. The waiting are though could be made More

by NITIN.SRIVASTAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Acura Columbus responded

Thanks! As far as waiting around, I will be happy when Bridge Street is completely open next door and our customers will be able to take a walk, go shopping or go to lunch next door and we can text you when your car is ready! - John Connelly Owner/Acura Columbus

March 15, 2018

Things have Changed A few changes I noted: [1] The staff, instead of warm and friendly, seemed stressed and rushed, although there were few customers in the waiting area More

by Falsoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I say Zach's name on things, but the picture above is not the person I dealt with., Chris Diglia
Mar 15, 2018 -

Acura Columbus responded

Mr. Cline, Thanks for the feedback! You dealt with Chris Diglia on this visit. Sorry that he did not come across well. He is our newest advisor (after working his way up thru the ranks), and he is trying to make sure he does everything right. It takes time to become totally familiar and he is a very hard worker and will only get better with time. Sorry that he had some confusion with manual versus automatic. These days, 99% of the cars we service are automatic and I am sure that stuck in his mind. Our prices for an oil change and inspection have not gone up. I encourage you to price check. We match all competitor coupons and we do price checks ourselves every two weeks with our competitors to make sure we are in the same ballpark. With the competition, oil change prices have had to remain static for many years. Our Service Manager, Larry Jones, told me he will call you to apologize for your experience. Lastly, Zach and Todd work together. His picture is correct on the site, but maybe you spoke with someone else in addition to Chris. Thanks, John Connelly Owner/Acura Columbus

March 15, 2018

Pleased Everyone was very friendly and helpful. It was a very cold day so they couldn’t wash my car but they did vacuum it which was a big plus. More

by aislinnevelyncamden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, but he was in service
Mar 15, 2018 -

Acura Columbus responded

Thanks! I wish Spring would get here! Have a great weekend. - John Connelly Owner/Acura Columbus

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