Acura Columbus

Straight forward service, welcoming staff Although the building and appearance is a little dated the staff is very welcoming and are efficient getting you taken care of. Provided very nice loa Although the building and appearance is a little dated the staff is very welcoming and are efficient getting you taken care of. Provided very nice loaner vehicle. Updated via your choice methods, text for me, and they provided a digital status of their review of work and recommended additional services that I could approve or decline right in the browser (which is convienint) had an oil change, differential service and a new set of tires installed (tire prices comprable to what I was quoted at Costco) More

Thank you so much! Incredible experiences all the time....most friendly place I've experienced to date. Clean always free goodies and drinks and car washes....Died and w Incredible experiences all the time....most friendly place I've experienced to date. Clean always free goodies and drinks and car washes....Died and went to Heaven!! More

New Car Purchase Steve Ault made transitioning from my 2015 Acura to a 2018 Acura very easy. He was very helpful and organized when dealing with him. I am glad to cont Steve Ault made transitioning from my 2015 Acura to a 2018 Acura very easy. He was very helpful and organized when dealing with him. I am glad to continue to do business with Acura because of people like Steve. More

Incredible Customer Service Steve Ault and David Osbun were great to work with. They both made the buying experience a breeze. I knew what I wanted and the price that I thought Steve Ault and David Osbun were great to work with. They both made the buying experience a breeze. I knew what I wanted and the price that I thought was fair and they made it happen for me. They both made sure that I understood ALL vehicle features and walked me through an in-depth tutorial. Having purchased numerous cars from other dealerships in the past, the experience my wife and I had at Acura Columbus has been the best by far. I would award them a 6th star if it was an option. Shout out to Kyle Duncan in Finance too. All 3 of these gentlemen know how to deliver exceptional service. Thanks guys! More

Great dealership the dealership is very clean and welcoming. I was greeted promptly upon arriving at the dealership. Steve was very friendly and accommodating. I re the dealership is very clean and welcoming. I was greeted promptly upon arriving at the dealership. Steve was very friendly and accommodating. I really appreciated his help! More

Excellent. No-hassle service My family has dealt with Steve Ault and Ian Quick for several transactions. We have always felt at ease that both Steve and Ian. They are upfront and My family has dealt with Steve Ault and Ian Quick for several transactions. We have always felt at ease that both Steve and Ian. They are upfront and trustworthy. Both respected our budget and truly cared about getting us into a “good fit” for our family. Both were friendly and easy going. Not once did we feel pressured or rushed to make a decision. We appreciate their guidance and will continue to chose Acura Columbus because of them. More

Excellent staff Was surprised that the replacement part was not under warranty...would appreciate another look at this from your end...Chris did what he could at the Was surprised that the replacement part was not under warranty...would appreciate another look at this from your end...Chris did what he could at the time...thank you. Hugh Schultz 614-264-1122 More

Thank you for your awesome service This dealership is this first Acura dealership that hasn’t half assed the service and it’s great to go to a reliable dealership I can trust with my ca This dealership is this first Acura dealership that hasn’t half assed the service and it’s great to go to a reliable dealership I can trust with my car. Will be looking into trading my ILX for the TLX soon. More

Hassle Free Service Very easy to schedule service online. I was able to get in the very next day. Just drop off the car with the valet, go in and sign the paperwork and Very easy to schedule service online. I was able to get in the very next day. Just drop off the car with the valet, go in and sign the paperwork and you are on your way. I appreciated the text updates and suggestions for other services that can be done while the car was there so I didn't have to make an extra trip. More

2013 ZDX Interior Light and Brake Repair All issues with my ZDX were diagnosed within a day, and were explained succinctly to my satisfaction. Also, a great loaner was provided. Thank you. All issues with my ZDX were diagnosed within a day, and were explained succinctly to my satisfaction. Also, a great loaner was provided. Thank you. More