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Acura Columbus

Dublin, OH

4.9
3,116 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,116 reviews

August 31, 2018

Second visit Overall friendly quick service. First visit 2 of the metal tire valve stem covers were missing. Second visit they were replaced with cheap plastic one More

by mcasper002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2018 -

Acura Columbus responded

I hope you received the information from our Service Manager, Larry Jones. He told me that we take off the metal covers because they cause corrosion and break our metal tpms sensors. We should have explained this to you when you picked up the car. I hope this clears it up for you and thank you for writing us. If anytime in the future you have a question like this you can email me johnconnelly@acuracolumbus.com or larryjones@acuracolumbus.com and we can get you an answer rather than having to go through the review process. - John Connelly Owner/Acura Columbus

August 31, 2018

Acura RDX Great knowledge of the RDX and made my husband and I comfortable with the whole process. Good review of the maintenance process when dropping the car More

by JAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Fantastic! Thanks, John Connelly Owner/Acura Columbus

August 30, 2018

Passenger airbag light on continuously Service stated light had always been on which I know not to be true . No other concrete explanation. Hope the airbag works iin an accident More

by sueandlynn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Thank you for bring your car to us for the repair. We are available 24/7 to talk to you if you have questions. John Connelly 614-763-2101 and johnconnelly@acuracolumbus.com or help@acuracolumbus.com. Thanks, John Connelly Owner/Acura Columbus

August 30, 2018

Acura TLX Went to trade in my old Acura TL for a used Acura TLX. Everyone was very helpful and appreciative to my wife and I for wanting to do business with the More

by rbkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner , Mark Savage
Sep 03, 2018 -

Acura Columbus responded

We are definitely all very appreciative! Thanks, John Connelly Owner/Acura Columbus

August 29, 2018

August 28, 2018 service August 28, 2018 service. I was treated like I was at a five-star hotel, friendly, interested in my issues and informative. Great job everyone! More

by DONAHUE.ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Sep 03, 2018 -

Acura Columbus responded

Your comments definitely made us all feel wonderful. I love it. Thanks, John Connelly Owner/Acura Columbus

August 29, 2018

New car experience! I highly recommend Adam Hannah! He definitely made buying a new vehicle very easy! We will definitely be returning to Acura Columbus in the future! More

by S.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hannah, Mark Savage
Sep 03, 2018 -

Acura Columbus responded

Super! Adam is great. Glad it was easy! Thanks, John Connelly Owner/Acura Columbus

August 28, 2018

Class Act Just a class act service department. Can definitely tell the difference from other dealerships specifically with customer service and efficiency from More

by OHWARRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Sep 03, 2018 -

Acura Columbus responded

Wow! Greatly appreciated. Jami and Jim both really work hard and I am so happy that they were able to help. Thanks, John Connelly Owner/Acura Columbus

August 27, 2018

Great experience Zach Zeune was very nice and explained everything! The courtesy car was very nice and was perfect for me! My car is was ready in an hour and it was w More

by kidz6288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Fantastic with Zach! Thanks for making the trip. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

August 26, 2018

Good time Everything went well with the purchase. I really enjoy my new car. They even dropped the car off, at my house for me. Very friendly. More

by js_pettus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin King
Sep 03, 2018 -

Acura Columbus responded

Excellent! I am glad to read about the drop-off. Thanks, John Connelly Owner/Acura Columbus

August 25, 2018

Helpful employees Jami was awesome helping me get the service performed on my car. Everyone was easy to work with and went out of their ways to assist me. More

by rhondaroo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Easy is what I like to read! I am glad Jami could help. Thanks, John Connelly Owner/Acura Columbus

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