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Acura Columbus

Dublin, OH

4.9
2,948 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,948 reviews

May 31, 2018

Professional, Friendly, & Efficient Service As with other recent servicing I've had here, the service was professional, friendly, and efficient - the main issue that required their inspection re More

by AHIDAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Jun 05, 2018 -

Acura Columbus responded

You are very welcome! Thank you for your very kind note. I greatly appreciate it. - John Connelly Owner/Acura Columbus

May 30, 2018

Only to preserve your trade-in value By having the dealer do all of your service, you have better options when buying your next vehicle from said dealer. Otherwise, there's nothing specia More

by JTMartin61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

I wrote you an email back on May 30, but did not hear back from you. Jami and the rest of us are sorry that your car was not finished when promised. I hope that you can give us another chance so that we can help turn this experience around for you. I hate that we disappointed you -- that is not what we are here for as a business. - John Connelly Owner/Acura Columbus

May 30, 2018

Greasy service Great service and awesome people. Fix my car fast and correctly the first time. Coffee and snacks were delicious too. Definitely would recommend to ot More

by shannonkbarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

Thanks for the recommendation Shannon! It is greatly appreciated. - John Connelly Owner/Acura Columbus

May 29, 2018

Easiest Car Buying Experience EVER From start to finish, Harrison and Ian were absolutely fantastic to work with. We felt no pressure, both were helpful and honest, and we are so please More

by cbton
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Savage, Harrison Kniffin
Jun 05, 2018 -

Acura Columbus responded

Fantastic!! This is exactly what we want. Thank you very much. - John Connelly Owner/Acura Columbus

May 28, 2018

Great experience David was great! He was patient with me and nothing but helpful with all of my requests! We finally ended up driving away with an Acura MDX and couldn More

by Chelentjaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osbun
Jun 05, 2018 -

Acura Columbus responded

Thanks for the recommendation! I am glad that David and Ian could help. - John Connelly Owner/Acura Columbus

May 28, 2018

Service department that you can trust . Tod came out and explain everything that was being done and he gave me the confidence that it was being done right. I also like the TVs in the lobby More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

Our goal is definitely to earn trust. I am glad we came through for you. We all appreciate the opportunity to help. - John Connelly Owner/Acura Columbus

May 25, 2018

Excellent Once to have a blown out tire replaced (Damaged by pothole)! On 5-23-18 service department applied protective coating to leather seats etc . Pleas More

by zicklp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia, Matthew Swartzmiller
Jun 05, 2018 -

Acura Columbus responded

The potholes seem to get deeper every year! Sorry that happened to you. Thanks for giving us the opportunity to help. - John Connelly Owner/Acura Columbus

May 24, 2018

Unscheduled service I noticed a problem with my TLX after the last service. The was a whining sound that appeared around 40 mph. I suspected it was tire noise since the t More

by karnold33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
May 24, 2018 -

Acura Columbus responded

Thanks for giving us a chance to help. I am glad the technician drove the car. Have a good weekend! - John Connelly Owner/Acura Columbus

May 24, 2018

A1 Service Great customer service. Provided good feedback and prioritize work that needed to be done. Jim was very good guy to deal with and very knowledgeable. More

by PLVELOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
May 24, 2018 -

Acura Columbus responded

I am glad Jim could help! Have a good weekend. - John Connelly

May 24, 2018

Excellent experience! From the moment I pulled into the service que until pickup, all staff were courteous, helpful, and competent. The dealership provided a loaner vehicle More

by LEANDARIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia
Jun 05, 2018 -

Acura Columbus responded

Courteous, helpful and competent! I like to read that! Thank you and I am glad all went well. - John Connelly Owner/Acura Columbus

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