Acura Columbus

Excellent service. Employees are always friendly and make sure that all of your needs are taken care of. Highly recommend. Employees are always friendly and make sure that all of your needs are taken care of. Highly recommend. More

Acura Columbus always has great customer service! They got me in quickly and had my car ready in an hour. Service desk answered all of my silly questions without judgement. Highly recommend! They got me in quickly and had my car ready in an hour. Service desk answered all of my silly questions without judgement. Highly recommend! More

Fantastic service! Matthew is a true professional, and the MDX drives like a dream! We couldn’t be happier! Matthew is a true professional, and the MDX drives like a dream! We couldn’t be happier! More

Steve was an amazing professional. He took great care of us. It was like dealing with a friend. I would recommend Steve to everyone. The dealership was great as well. Everyone was so f He took great care of us. It was like dealing with a friend. I would recommend Steve to everyone. The dealership was great as well. Everyone was so friendly. Great atmosphere!! More

We had a great experience at Acura Columbus. Rafael was very patient with us and made sure our needs were satisfied. The high degree of customer service helped us land with Acura. We felt heard Rafael was very patient with us and made sure our needs were satisfied. The high degree of customer service helped us land with Acura. We felt heard and taken care of, as we made our purchase under terms we were pleased with. More

I’m in sales management, so I have a heightened awareness of the details that go into customer experience. I personally dealt with Ryan and Sam. They were very knowledgeable on the products, very professiona of the details that go into customer experience. I personally dealt with Ryan and Sam. They were very knowledgeable on the products, very professional throughout the process, and personable. It was end of month and your dealership was quite busy. There was a wait and ended up being a longer process than anticipated. Those things happen. With that said, the communication from your staff was excellent. Good follow up and follow through. I also want to note that it doesn’t go unnoticed that I don’t think I passed one of your staff members without being greeted. I can see why your dealership is on a streak of customer excellence awards. -Brandon McCune More

Everyone was very helpful and courteous. Everything was done very quickly with no delays or mishaps Everything was done very quickly with no delays or mishaps More

Just picked up my 7th Acura from Columbus Acura in the past 20 years. Excited to be the first in Columbus to get the new ZDX. What a pleasure to drive and the smooth acceleration is amazing. Kudos to Mike past 20 years. Excited to be the first in Columbus to get the new ZDX. What a pleasure to drive and the smooth acceleration is amazing. Kudos to Mike Shay, my salesperson, for being so helpful and informative and John Connolly for answering my charging questions! John Gray in finance was super easy and thorough as well. More

Well prepared, ease of transaction, great support of sales, sales management, finance, Drove multiple workarounds to get us into car of choice.. sales, sales management, finance, Drove multiple workarounds to get us into car of choice.. More

I had a great experience at Acura Columbus. The various staff members I spoke with were attentive, courteous and knowledgeable. Overall, it was quite pleasant from start to finish. The various staff members I spoke with were attentive, courteous and knowledgeable. Overall, it was quite pleasant from start to finish. More