Acura Columbus

Great customer service We had a great experience purchasing our vehicle with Acura Columbus. The staff were knowledgeable, friendly and very helpful. In the future when in n We had a great experience purchasing our vehicle with Acura Columbus. The staff were knowledgeable, friendly and very helpful. In the future when in need of another vehicle we will definitely be returning to purchase from this dealership. Thank you More

Always a pleasure This is my 2nd vehicle from Acura Columbus, and certainly won't be my last. Service is always top notch, both when purchasing a vehicle and when comin This is my 2nd vehicle from Acura Columbus, and certainly won't be my last. Service is always top notch, both when purchasing a vehicle and when coming in for service. I was accommodated very well while I was going through the process of deciding on a vehicle and getting through the purchase process. Acura Columbus always goes above and beyond when it comes to the customer. I'm a customer for life! More

Professional service Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly appreciated. More

Good service but adviser needs training My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me t My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me to see if I forgot to leave my keys in the car. He asked me to check to see if I had my keys. I told him I was sure left them in the car with the car. His attitude was I must have keys when in fact, they’d were in their possession but not tagged. I was considering purchasing a new SUV but I did not like how I was treated and do not feel my business is valued and would be reluctant to bring my car in for service. More

Quick and smooth Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was com Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was completed and I was on my merry way. More

checking out noise when turning Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shop Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shopping for a new car. More

Much different... in a good way!!! The level of professionalism every single employee at this dealership has is way above any other dealership I have ever worked with. I would highly re The level of professionalism every single employee at this dealership has is way above any other dealership I have ever worked with. I would highly recommend Mike Shay, as he has been with Acura for 22 years, and his knowledge of the cars is top notch. So, my advice to you is to trade in that boring car in and get an ACURA!! More

Good experience with purchase of 2019 RDX Mike Shay was attentive to my purchasing a new 2019 RDX. This model had just come out and I had to get on a "list" in the production line. When the Mike Shay was attentive to my purchasing a new 2019 RDX. This model had just come out and I had to get on a "list" in the production line. When the car arrived, Mike took care of all the details, including picking myself and my husband up at our home and driving us to the dealership (I had recent surgery which prevented me from driving a car for a short time, and we did not want to leave a car at the dealership). Haven't had the car even one day yet but the ride home from the dealer was great! More

Recall Has been buying new car and service car here for over 25 years and always been excellent as always and the sale and service never let me down ! Has been buying new car and service car here for over 25 years and always been excellent as always and the sale and service never let me down ! More

Great Experience Purchasing my Acura TL The sales team at Acura Columbus did an excellent job helping me find and purchase my used Acura TL. They made sure all of my questions were answered The sales team at Acura Columbus did an excellent job helping me find and purchase my used Acura TL. They made sure all of my questions were answered and that the sales process was as easy as possible! More