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Acura Columbus

Dublin, OH

4.9
2,948 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,948 reviews

July 02, 2018

Consistently great service I just leased my fourth car from Acura Columbus and have always received great service. They are friendly and easy to work with - and - they remember More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner
Jul 12, 2018 -

Acura Columbus responded

From one JC to another, I could not agree more. Buying a car is a big deal and ultimately it is the people that make it a good experience rather than a computer. Thank you 4x over. We hope that we can continue to help you for many years. Thanks, John Connelly Owner/Acura Columbus

June 29, 2018

Outstanding! Very professional staff! Outstanding service! Very impressed! Best car buying experience I’ve ever had! Im sure I’ll be a repeat customer in the futur More

by tltharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Jun 30, 2018 -

Acura Columbus responded

Thank you very much. I was told that a light had come on in your car after purchase. Hopefully, all is taken care of now. If not, just let me know. Thanks, John Connelly Owner/Acura Columbus

June 29, 2018

Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch More

by mergler.josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Acura Columbus responded

Thanks Josh! Honesty is the best way -- helps you stay in business for 32 years! I appreciate your nice words. - John Connelly Owner/Acura Columbus

June 29, 2018

Professional, knowledgeable and laid back From the moment we walked in, we were greeted by Brian who transitioned us to David Osbun. We knew what we were looking for and he directed us to the More

by LittleMissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, David Osbun
Jun 30, 2018 -

Acura Columbus responded

Excellent! I really enjoyed reading this about David. Thank you very much. - John Connelly Owner/Acura Columbus

June 29, 2018

Routine Maintenance Easy to schedule. Friendly staff. Fast efficient service. My car has always been serviced at Acura Columbus and with excellent efficiency and reason More

by Robbryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Dodd, Jordan McDaniel
Jun 30, 2018 -

Acura Columbus responded

Thanks Rob! Greatly appreciated. - John Connelly Owner/Acura Columbus

June 27, 2018

Easy appointment, quick and complete service Columbus Acura service department is second to none. I drove from Dayton for oil change and tire rotation, called on the way for an appointment, got More

by OSUVanMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Acura Columbus responded

Thanks!! We really appreciate your very nice review. - John Connelly Owner/Acura Columbus

June 27, 2018

Unsatisfactory work quality Brought car in for service (0il change) was told by service technician that car also needed transmission fluid exchange, however this service was don More

by safetyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Acura Columbus responded

Mr. Tatum, I reached out personally to you last week and never heard back. I wrote you that I spoke with Zach and he told me that he apologized for his mistake. He wrote me that "the transmission and transfer case fluid was marked as needing to be done on the inspection. I had somehow overlooked that it was done 16000 miles prior. Upon going over the inspection with Mr. Tatum he informed me of this. I offered to change the transmission and transfer case fluid free of charge for him, which we did." I hope you know that we try our best to get things right and if we make a mistake, we will own it. We have no intention of wanting to cause you any difficulty. Thank you for giving us a chance and I apologize for not coming through for you. - John Connelly Owner/Acura Columbus

June 26, 2018

Purchase of 2019 RDX I have been a customer of Acura Columbus for 28 years. I just bought my 5th new Acura. I have always had my cars serviced at Acura Columbus. I have More

by parksight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Acura Columbus responded

Thank you for 1990 until today!!! Very neat. Thanks, John Connelly Owner/Acura Columbus

June 26, 2018

CHRIS DIGLIA NEEDS A PROMOTION This gentleman works too hard!! He is genuinely nice and made everything very clear. I was only here for an oil change and inspection but the car was More

by seanallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jun 28, 2018 -

Acura Columbus responded

On behalf of Chris, thank you! We appreciate the chance to work on your car. Thanks, John Connelly Owner/Acura Columbus

June 26, 2018

Amazing service experience I took my RDX to have a ding repaired. I am so impressed with every step of my experience. I was greeted with a valet to take my vehicle and escorte More

by Spitler, linda1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jun 28, 2018 -

Acura Columbus responded

I am very happy to read this. Exactly what we want! Thanks, John Connelly Owner/Acura Columbus

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