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Acura Columbus

Dublin, OH

4.9
2,948 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,948 reviews

July 08, 2018

Purchasing a used Acura RDX Adam Dwayne and Ray were very helpful and pleasant during this experience. They answered our questions and took time to show us some of the features o More

by kwgal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah, Dwayne Turner
Jul 12, 2018 -

Acura Columbus responded

Thanks for the recommendation! I am glad Adam, Dwayne and Ray could help. - John Connelly Owner/Acura Columbus

July 06, 2018

Great deal! We had a great experience at Acura Columbus- excellent staff and worked toward a deal that worked for us. They stayed late to take care of us and get More

by kzeyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Acura Columbus responded

Very good to read! Thanks for giving us the opportunity. - John Connelly Owner/Acura Columbus

July 05, 2018

typically smooth regular service visit This is the second MDX that I've gotten serviced regularly at Acura Columbus and they've always been superb. Reasonably priced, fair and easy to deal More

by DAVIDCLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Diglia
Jul 12, 2018 -

Acura Columbus responded

Fair and easy -- excellent! Thank you for being our customer! - John Connelly Owner/Acura Columbus

July 05, 2018

First time buyer with Acura Columbus After reviewing a number of cars "online" I was able to schedule my test drive within 30-minutes of my online inquiry. Once at the dealership, Dwayne More

by sryan003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner
Jul 12, 2018 -

Acura Columbus responded

This is the way car-buying should be! Thanks for giving us the chance. - John Connelly Owner/Acura Columbus

July 04, 2018

Exceptional Experience My Acura is currently being serviced at Columbus Acura. I receive a phone call daily from Larry or Adam, updating me on the status of my vehicle. I fe More

by tltharp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Jul 12, 2018 -

Acura Columbus responded

Updates are crucial. We try to preach this every day at the store. Even an update to say we are still working is better than no update at all. I am glad that Larry and Adam have been reaching out to you. Thanks, - John Connelly Owner/Acura Columbus

July 04, 2018

Service people are friendly but prices are high We went in for a normal service, oil and filter with lube and tire rotation. It would have included the air filter and cabin air filter for another 1 More

by davidw5084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Diglia, Joyce Garrett
Jul 12, 2018 -

Acura Columbus responded

Sorry about the wait. I hate to have time wasted! We met about what happened and figured out a better back up plan for when the scanner is down. Thanks for letting me know. - John Connelly Owner/Acura Columbus

July 03, 2018

Incredible experience! My experience was amazing! Very professional staff, especially David and Ian. They made the entire buying process extremely easy and walked me through More

by hannakopechynska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osbun, Mark Savage
Jul 12, 2018 -

Acura Columbus responded

Thanks for the recommendation!! Fun and professional is excellent. I am glad that David and Ian could help. - John Connelly Owner/Acura Columbus

July 03, 2018

Good exoerience Just leased my first car with Acura Columbus . Though the process was long, it was easy , hassle free and positive. The staff we worked with (Dwayne More

by splevin0
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner
Jul 12, 2018 -

Acura Columbus responded

Sorry about the long process -- I hate to waste time. However, I am glad that your experience was positive and thank you for leasing a car from us. - John Connelly Owner/Acura Columbus

July 03, 2018

Great to work with. Leased/Purchased my 6th TLX. Was not sure if I wanted to lease another TLX. But after Steve and I talking through my options, driving a used TLX, and a new ILX, it helped me make More

by TWCARR65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Osbun
Jul 12, 2018 -

Acura Columbus responded

Thank you 6x over!!! We definitely appreciate it. - John Connelly Owner/Acura Columbus

July 02, 2018

Takes Care of the Customer Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting More

by Columbus Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Acura Columbus responded

Jami is a fighter! She does a great job. Thank you for giving us the chance to help. Sorry for any issues that you had. Thanks, Mr. Tatum, I spoke with Zach and he told me that he apologized for his mistake. He wrote me that "the transmission and transfer case fluid was marked as needing to be done on the inspection. I had somehow overlooked that it was done 16000 miles prior. Upon going over the inspection with Mr. Tatum he informed me of this. I offered to change the transmission and transfer case fluid free of charge for him, which we did." I hope you know that we try our best to get things right and if we make a mistake, we will own it. We have no intention of wanting to cause you any difficulty. Thank you for giving us a chance and I apologize for not coming through for you. - John Connelly Owner/Acura Columbus

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