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Acura Columbus

Dublin, OH

4.9
2,948 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,948 reviews

August 26, 2018

Good time Everything went well with the purchase. I really enjoy my new car. They even dropped the car off, at my house for me. Very friendly. More

by js_pettus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin King
Sep 03, 2018 -

Acura Columbus responded

Excellent! I am glad to read about the drop-off. Thanks, John Connelly Owner/Acura Columbus

August 25, 2018

Helpful employees Jami was awesome helping me get the service performed on my car. Everyone was easy to work with and went out of their ways to assist me. More

by rhondaroo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Easy is what I like to read! I am glad Jami could help. Thanks, John Connelly Owner/Acura Columbus

August 24, 2018

Brake repair My experience was nothing but exceptional from the time I dropped off my car at the valet then to the checkin process with the service representative. More

by JHOOVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Sep 03, 2018 -

Acura Columbus responded

Awesome!!! You made my week. Thanks, John Connelly Owner/Acura Columbus

August 23, 2018

Always good service My 2012 Acura MDX has been serviced exclusively at Acura Columbus. I have nothing but positive comments . Customer service is good, car is ready in a More

by PPEYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Thanks for trusting us! We are greatly appreciative. Thanks, John Connelly Owner/Acura Columbus

August 23, 2018

Good with the follow through I ended up having multiple complications related to a new MDX lease, however the dealership team ultimately worked through it with me to make sure the More

by dmchaky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner , Matthew Swartzmiller
Sep 03, 2018 -

Acura Columbus responded

Thank you very much Dr. Chaky!!! You gave us a chance and I am very thankful. Thanks, John Connelly Owner/Acura Columbus

August 23, 2018

friendly staff, nice loaner cars I have purchased two vehicles from this dealership. I have had excellent service and have enjoyed the friendly staff I have worked with. Most recently More

by DWHITE7159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Sep 03, 2018 -

Acura Columbus responded

I am glad that Jami and Joyce have been helpful and I thank you personally for being our customer and trusting us. It is greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

August 22, 2018

excellent experience Great experience. first class all the way and very efficient good location and facility. thoroughly enjoyed each individual i worked with. love More

by colint05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Turner
Sep 03, 2018 -

Acura Columbus responded

Thanks for buying your new Acura from us! Your words definitely make us feel very good. Thanks, John Connelly Owner/Acura Columbus

August 21, 2018

Great service as always. Even though I came late to the appointment I didn’t have to wait any extra time. Everything was done fast and explained very well. More

by ITUNIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

I am glad there was not a delay. Todd does a great job. In August, he received 43 surveys from the manufacturer with an overall score of 96.9 out of 100. Very impressive. Thanks, John Connelly Owner/Acura Columbus

August 20, 2018

Customer Service Salesman was very knowledgeable on the product and help me understand how to use the controls on the vehicle.Everyone at the dealership was friendly a More

by jamiewood24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lewarre, Benjamin King
Sep 03, 2018 -

Acura Columbus responded

If you have more questions, don't hesitate to contact us. I also use YouTube extensively to answer my Acura technology questions. It covers everything! Thanks, John Connelly Owner/Acura Columbus

August 20, 2018

Great dealership Friendly greeting when you arrive. Car service completed in expected time frame. Fair prices and I like that you can trust them to only recommend wh More

by HARMON.ALLYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Acura Columbus responded

Thanks for pointing out the texting. Hopefully we can do that for more customers. That is the way I like to communicate! Thanks, John Connelly Owner/Acura Columbus

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