Acura Columbus

First time buyer The staff was excellent when helping me decide on a new mid-size SUV, and I love it! There was a little mix-up when I brought it in for the interior The staff was excellent when helping me decide on a new mid-size SUV, and I love it! There was a little mix-up when I brought it in for the interior and exterior protective spray but they handled it very well and so far I am happy with my purchase! More

Great experience Sales and financing process was direct, transparent and efficient. Overall a great experience for a used car vehicle. Would consider looking a new A Sales and financing process was direct, transparent and efficient. Overall a great experience for a used car vehicle. Would consider looking a new Acura vehicles when ready. More

Customer service They were awesome! Steve went out of his way to help us. This is the 3rd car we have bought from him! We would come back again because everyone was They were awesome! Steve went out of his way to help us. This is the 3rd car we have bought from him! We would come back again because everyone was easy to work with! More

Fabulous from start to finish Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew and his ways to keep me informed upon my class that I had there. Class - Mike did a great job and we learned alot with his knowledge and my crazy questions. Service - I had a radio situation and it ended up that they would need to keep my vehicle which was o.k. They gave me a super nice loaner which I appreciated. Chris escorted me to my car in Service to pick up my needed items to use in the loaner car. The car wasn't ready until Tuesday and my appt. was on a Saturday but that was totally ok with that super nice loaner. They kept me informed every step of the way, it was fabulous and I appreciated the information along the way. My car came back cleaner than I took it in especially the windshield - Thank YOU all very much! More

Great service I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and I took my car to the dealership I purchased it from because my battery died the day after purchasing my 2016 RDX. They acted like it was my fault and didn’t treat me well. So I took it to Acura of Columbus, they gave me a loaner and asked if they could keep my vehicle for multiple days. Turns out there was a faulty electrical switch causing my battery to drain. They took the time to figure out my problem instead of dismissing me as the other place did and I appreciated the thoughtfulness. I won’t go anywhere else. The whole staff is great, courteous and they really care about getting the job done right More

Fair price, great vehicle, highly recommend Dave McDonald was our sales rep. We went back on several occasions and finally decided to purchase a used Acura from him (I say from him because I wa Dave McDonald was our sales rep. We went back on several occasions and finally decided to purchase a used Acura from him (I say from him because I was adamant that he foster the deal and receive the commission). Dave was wonderful. He was patient, knowledgeable (surprising, considering he had only been on the job a few months), and spent inordinate amounts of time explaining things to us. The dealership was great, from the moment we walked on until the time we left with the car everyone was friendly and helpful without pushing us. They gave us a very good price and Todd from the service area walked my son through the entire service area and maintenance process (just because my 11-year-old son was interested). I have been to terrible dealerships in the past, as well as those that were just "okay", but this experience far exceeded my past ones. Would be happy to buy a car from them again. More

Pretty good Mike Shay was a great guy. We made a good deal.. The radio had to be fixed and they did it. I would come back again. Mike Shay was a great guy. We made a good deal.. The radio had to be fixed and they did it. I would come back again. More

Professional and courteous dealer After visiting several dealerships looking for a new car, I found Acura Columbus to be a professional, casual, no-pressure dealership. The prices onli After visiting several dealerships looking for a new car, I found Acura Columbus to be a professional, casual, no-pressure dealership. The prices online were fair and I was able to negotiate a little. The deal was as promised and they completed the "We Owe" items quickly and as promised. I worked with Andy Hannah and he was responsive, professional and efficient; he didn't keep me sitting at the table for hours like most other dealers. I was in and out quickly with a new car. They have a nice selection of new and used vehicles as well. More

Awesome The experience of buying my car at Columbus Acura was awesome because there was no haggling. They gave me an offer I could not refuse. The experience of buying my car at Columbus Acura was awesome because there was no haggling. They gave me an offer I could not refuse. More

Great purchase experience The purchase experience was friendly, professional, and respectful of my time. The price negotiation was fair and the purchase and finalization proc The purchase experience was friendly, professional, and respectful of my time. The price negotiation was fair and the purchase and finalization process was a breeze. Good job! More