Acura Columbus

Great service and friendly staff! Everyone here is always so friendly and helpful! I have been bringing my car here for over eight years and I wouldn’t go anywhere else! Everyone here is always so friendly and helpful! I have been bringing my car here for over eight years and I wouldn’t go anywhere else! More

Serious concerns about the quality of the service recieved I question the auto status reports (brake pad lining). On a visit on 7.28.18 the lining measurements for the LF was 6 & RF was 4. On the most recent I question the auto status reports (brake pad lining). On a visit on 7.28.18 the lining measurements for the LF was 6 & RF was 4. On the most recent visit of 9.22.18 the measurement for the LF was 7 & RF was 7. How do brake pads get better over a 2 month period? So my concern is that either I am being mislead in order to just sell me linings or the technician that examined my care was not qualified. Either way...it's a big problem. It's a big safety issue as well as a financial one. I come to the dealership to get good service and this is not that. More

I would buy here again I came in. Drove what I wanted. Left with what I wanted. There were no attempts to upsell. Adam and Ray made sure I was happy with the purchase pr I came in. Drove what I wanted. Left with what I wanted. There were no attempts to upsell. Adam and Ray made sure I was happy with the purchase price and monthly payments. Adam helped squeeze me into the service department on short notice for a TPMS replacement at no cost to me. I will definitely return here for sales and service. More

Great experience Sales person was low oressure but very responsive to our needs. Steve Ault was great to work with and we spent a total of two hours in the dealership Sales person was low oressure but very responsive to our needs. Steve Ault was great to work with and we spent a total of two hours in the dealership. More

Able to take care of many issues with ease. I work 60+ hours a week and I had put off getting my Acura's scheduled maintenance because my work schedule means I would need a loaner car or take ti I work 60+ hours a week and I had put off getting my Acura's scheduled maintenance because my work schedule means I would need a loaner car or take time off of work or depend on others for rides, The service department was able to work around my schedule and get my car taken car of in less than 4 business days of my initial call. Everyone was professional and friendly and my Acura looks and drives like new. More

Excellent He took me without appointment because the sechuation and problem he understood and he didn't hazatat at all. And for that I really Thank you Zach zeu He took me without appointment because the sechuation and problem he understood and he didn't hazatat at all. And for that I really Thank you Zach zeune. More

Great experience! Great experience as always! Mike Shay is awesome! The entire staff was very courteous and answered all questions or concerns we had. That's why I keep Great experience as always! Mike Shay is awesome! The entire staff was very courteous and answered all questions or concerns we had. That's why I keep coming back when its time to get a new vehicle. Highly recommend Acura Columbus! More

Excellent Experience I found the used Honda Accord EX-L I was looking for online at Acura Columbus. I emailed the Dealership and conversed online several times with Matth I found the used Honda Accord EX-L I was looking for online at Acura Columbus. I emailed the Dealership and conversed online several times with Matthew Swartzmiller, their Internet Sales Manager. He was very kind and answered my numerous questions in a timely manner. When my husband and I were ready to make an appointment, Matthew had Adam schedule with us. Adam was just as nice as Matthew and we appreciated his work on our behalf to negotiate a purchase price we could all agree on. The whole purchase procedure went very smoothly and quickly and everyone we dealt with made us feel like they truly appreciated our business. We were contacted by both Matthew and Adam in the days following our purchase to thank us for purchasing from Acura Columbus and to let us know they were available if we had any additional questions or concerns. It was an excellent buying experience. More

excellent customer service Working with the staff at Acura Columbus was by far the best auto purchase experience I have had. I found the car online, emailed for info, and set up Working with the staff at Acura Columbus was by far the best auto purchase experience I have had. I found the car online, emailed for info, and set up an appointment. I appreciate the no-nonsense approach of price. They had information ready for my review. Very organized. I have recommended this dealership to my friends and family. BTW....thanks for the great dining suggestion!!! More

Very good service, disappointed with dirty carpet My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising to change the differential fluid and moving to get it changed quickly in order to get me on my way. I was very disappointed with the oily dirt left on my light colored interior floor rug. I was in a hurry or I would have sought resolution to this before I left the dealership. More