Acura Columbus

Excellent Service writer and mechanic Everyone at the dealership was friendly and helpful. The service writer, Jim, couldn't have been better in keeping me informed as the installation of Everyone at the dealership was friendly and helpful. The service writer, Jim, couldn't have been better in keeping me informed as the installation of a new start was performed. The mechanic did a great job and my husband is very particular. I have owned this 2006 TL since it was brand new and it has been the best car I have ever had and I have had owned some really nice cars including Mercedes. More

Acura Columbus Great friendly customer service, good selection of vehicles to choose from. Listened to our needs/wants in a vehicle we were looking for which is very Great friendly customer service, good selection of vehicles to choose from. Listened to our needs/wants in a vehicle we were looking for which is very important. No high pressure feel during the buying process. More

Very helpful with no pressure I first came to this dealership by accident thinking the car I saw online was at this location but it was at a different car dealer. While I was here I first came to this dealership by accident thinking the car I saw online was at this location but it was at a different car dealer. While I was here Adam came out and introduced himself and asked what I was looking for, I told him I saw a car online and he looked it up and told me it was elsewhere. He showed me some great deals they had on lot while I was here the first time. So I proceeded to go look at the car I saw online that was at germain Honda and I had a bad feeling from the second I walked in the door, the salesman that helped me seemed extremely pushy and not helpful at all. I then remembered the cars Adam showed me and came back immediately. That was the best decision I could've made because he was straightforward from the start. I test drove and bought my 17 ILX same day, with a fantastic warranty/protection plan that I never would've recieved if stuck with germain. Honest 5 star review for this dealership and salesman. More

Great service Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire rotation and was very pleased with the way we were taken care of. Thank you Todd!! More

Great customer service We had a great experience purchasing our vehicle with Acura Columbus. The staff were knowledgeable, friendly and very helpful. In the future when in n We had a great experience purchasing our vehicle with Acura Columbus. The staff were knowledgeable, friendly and very helpful. In the future when in need of another vehicle we will definitely be returning to purchase from this dealership. Thank you More

Outstanding Customer Service Chris in Service always goes above and beyond to provide superior customer service. He is one of the main reasons we continue to purchase our cars at Chris in Service always goes above and beyond to provide superior customer service. He is one of the main reasons we continue to purchase our cars at Acura Columbus. More

Always a pleasure This is my 2nd vehicle from Acura Columbus, and certainly won't be my last. Service is always top notch, both when purchasing a vehicle and when comin This is my 2nd vehicle from Acura Columbus, and certainly won't be my last. Service is always top notch, both when purchasing a vehicle and when coming in for service. I was accommodated very well while I was going through the process of deciding on a vehicle and getting through the purchase process. Acura Columbus always goes above and beyond when it comes to the customer. I'm a customer for life! More

Professional service Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly appreciated. More

Good service but adviser needs training My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me t My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me to see if I forgot to leave my keys in the car. He asked me to check to see if I had my keys. I told him I was sure left them in the car with the car. His attitude was I must have keys when in fact, they’d were in their possession but not tagged. I was considering purchasing a new SUV but I did not like how I was treated and do not feel my business is valued and would be reluctant to bring my car in for service. More

Quick and smooth Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was com Arrived 20 minutes early, spoke with Jim Cruikshank he explained everything that was to be done,showed to the lounge area within and hour work was completed and I was on my merry way. More