Acura Columbus

Quick and Easy Acura Columbus makes it so easy to drop off your car for service. And it's shiny and clean when I pick it up. Love that! Acura Columbus makes it so easy to drop off your car for service. And it's shiny and clean when I pick it up. Love that! More

Timely help at a very important time! Based on my situation, the agent gave me service appointment immediately. Jamie was one of the best service agents here. She understood my situation a Based on my situation, the agent gave me service appointment immediately. Jamie was one of the best service agents here. She understood my situation and got it fixed in no time. Thanks a lot team! More

Noteworthy Honda Corporate/Acura Columbus Service Support Major root cause of "rattle noise" was ascertained with suspension system (left strut). Although vehicle was beyond manufacturer's warranty covera Major root cause of "rattle noise" was ascertained with suspension system (left strut). Although vehicle was beyond manufacturer's warranty coverage (60,000 miles), Terry Nader worked with Honda Corporate support team (April Blank-800-382-2238 X87233)) to reach a fair and reasonable settlement on sharing of repair cost. Most noteworthy, though, is that Terry did test ride after repair and identified additional problem with right strut. He really went "the extra mile" with the test drive to ensure that the vehicle was completely ready for my safe use. He communicated with and secured approval from Honda/Acura corporate to include this 2nd strut repair under the previously reached agreement. In general, I was very pleased that Honda/Acura Columbus treated me fairly in the settlement. I truly appreciated Terry's personal support of my position and his diligence to ensure that the vehicle was in complete working order before its release to me. Also, both the interior and the exterior of vehicle was especially clean at time of pick up. More

Good car buying experience Very happy with the service we received when we recently purchased a used vehicle from Acura Columbus. Staff was friendly and pleasant to work with. P Very happy with the service we received when we recently purchased a used vehicle from Acura Columbus. Staff was friendly and pleasant to work with. Process was quick and painless. Would recommend this dealer to others. More

Great experience! I submitted my information online about a week ago and Francesco got back to me quickly with the pricing I was looking for. He was the only sales asso I submitted my information online about a week ago and Francesco got back to me quickly with the pricing I was looking for. He was the only sales associate to do so in Columbus. There is an Acura store down the road from my house, but I drove the extra 25 minutes to work with Francesco because he was so responsive and helpful. My in person experience was just as great. He gladly showed me multiple vehicles and had a positive attitude the entire time (despite me being a self admitted pain in the butt). Everyone was very friendly and helpful! I left with the car I had my heart set on and couldn’t be happier! I will certainly be sending all of my friends and family to Francesco and Acura Columbus! Thanks, guys! More

Recent service experience From the very friendly young man who took my car keys and then pointed me in the right direction - to every service person I dealt with I just want t From the very friendly young man who took my car keys and then pointed me in the right direction - to every service person I dealt with I just want to say thank you. All were kind, efficient and treated me like I was the only customer they had. Went home and shared with my husband and daughter. I can honestly say THAT has never happened before!!! 😄 More

Professional, prompt, thorough. Todd, Jamie and crew are the best in the business. I always know what I need will be done and done correctly while not trying to push I needed servic Todd, Jamie and crew are the best in the business. I always know what I need will be done and done correctly while not trying to push I needed services on me. Greg Peterson More

Friendly, fast and fair I worked with Francesco Gregory in Sales and Ian Quick in Finance. Gregory was friendly and did a great job with understanding my situation. He found I worked with Francesco Gregory in Sales and Ian Quick in Finance. Gregory was friendly and did a great job with understanding my situation. He found the perfect car for me and helped facilitate a good deal on my trade in. Gregory was always available, communicated well and on top of everything. Ian did a great job helping me understand the financing, working through the paperwork and explaining options for additional protection packages. Overall I had a great experience at Acura Columbus and I would recommend to anyone looking for their next car. More

Perfection Both Clayton and Chris were excellent! Got my car in and out in a timely manner. Couldn't be more pleased with my experience. Best Acura dealer around Both Clayton and Chris were excellent! Got my car in and out in a timely manner. Couldn't be more pleased with my experience. Best Acura dealer around! More

Service team did a great job getting my car In and running quickly and the hours are great for my schedule. I feel confident that problem is solved and my ca team did a great job getting my car In and running quickly and the hours are great for my schedule. I feel confident that problem is solved and my car is running great More