Acura Columbus

Had a few hiccups but was ok Came in for oil change and was suppose to get a car wash with it but when we went to leave saw the car hadn't been washed so had to bring it to there Came in for oil change and was suppose to get a car wash with it but when we went to leave saw the car hadn't been washed so had to bring it to there attention to get it done. More

Courteous, quick, and easy to deal with I negotiated with Jay over the phone on Black Friday when they were closed. We came to a deal around 9:30 that night and they weren't even open! Eve I negotiated with Jay over the phone on Black Friday when they were closed. We came to a deal around 9:30 that night and they weren't even open! Everything was ready for me the next morning when I came in and the guys were so efficient that I was out of there an hour before the OSU/Michigan game. Very friendly and great experience....made buying a car easy and stress-free! More

Always impressed on how Zach and team takes care of our car. They never look at making money out of us. Just focused on the current fix and recommends next fix when necessary and on time which allows us to plan They never look at making money out of us. Just focused on the current fix and recommends next fix when necessary and on time which allows us to plan the next service visit. My wife and I will drive more Acuras because of our experience with Acura Columbus. More

Easy doing business Very easy to get my TLX serviced and the wait was minimal. Explained everything as far as the wear and tear so far on brake, tires , etc. Very easy to get my TLX serviced and the wait was minimal. Explained everything as far as the wear and tear so far on brake, tires , etc. More

Consistent quality I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here ofte I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here often. If the over-the-top performance on my first service visit was simply a one-time attempt at a good first impression, I’d have understood. But I’ve learn this is just how they do it every day. They’ve got a uniquely engaged and pleasant team — Jami, Joyce, Zach & Todd are excellent. More

custumer satisfaction i got a car from them i reaaly like their approach with customer the only problem i had was the time they dont enought staff so one commercial had to i got a car from them i reaaly like their approach with customer the only problem i had was the time they dont enought staff so one commercial had to take care of me and another customer at the same moment. biside that they are very welcoming and take time to listen to you and find a better solution. More

New headlight The service tech was very attentive and explained what they were going to. He explained the car was in good condition, but needed to replace tires at The service tech was very attentive and explained what they were going to. He explained the car was in good condition, but needed to replace tires at some point. More

Quick and easy Process was quick and easy. Very important for me with small kids. Adam was a delightful salesperson and made process painless. The entertainment room Process was quick and easy. Very important for me with small kids. Adam was a delightful salesperson and made process painless. The entertainment room for kids was nice bonus. More

Acura purchase My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purc My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purchase pleasant. They are both very professional and friendly. Jamie Meredith, one of the Service Advisors came through the showroom and addressed me by name and spoke to my wife & I for a few minutes. It just feels like family at this dealership. This is the third Acura that we have purchased from Acura Columbus due to three factors, other than we like the looks & quality of Acuras: 1. Great professional treatment and comfortable environment while purchasing a car; 2, Great treatment from the Check in Attendants & the Service Advisors and Larry Jones the Service Advisor Manager. Then having quality work done by the Service Techs & dealing with Joyce Garrett at the check out counter is very pleasant.; 3. The overall feeling of friendliness any time you come into the dealership, whether for a car wash, service or car purchase. Our compliments to John Connelly for choosing the best and friendliest people and for operating his business in the manner that he does. Thank you, Brian Turner More