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Acura Columbus

Dublin, OH

4.9
3,038 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,038 reviews

July 24, 2024

Service is courtesy and professional, communication is clear and timely. I have been using their services for 13 years. More

by yaoshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Thank you 13x over!!!!!!!!!!!!! - John Connelly Owner/Acura Columbus

July 24, 2024

I always have great customer service and excellent work here. Everyone is professional and friendly, top notch communication. More

by CamC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Your words definitely make us feel good — thanks! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

July 24, 2024

Amazing service and attention to detail from every Acura Columbus team member! Always a wonderful experience! More

by KK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent House
Jul 29, 2024 -

Acura Columbus responded

So nice! Thank you so much — it means a lot to us. Thanks, John Connelly Owner/Acura Columbus

July 24, 2024

Hunter and Sam were an absolute pleasure to work with. I would one hundred percent get another vehicle through them. Plus, I love my new car! It goes super fast (which may not be the best thing for me hah More

by bethrock3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Glad Hunter and Sam could help! Enjoy your fast car! Thanks, John Connelly Owner/Acura Columbus

July 24, 2024

Quick, friendly, and efficient no hassle used car sales. Went the extra mile. Worked with us. More

by Ben.krakora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Thanks Ben! Enjoy your Kia and thanks for giving us the chance to help! - John Connelly Owner/Acura Columbus

July 23, 2024

My experience has always been great! I was able to get everything completed for repairs. I did have to come back for a piece that they said they will call me when it came in stock back i More

by Johnson. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Hi - I hope you got my emails and thanks for texting with Tom Cole about your appraisal and opinion on upcoming repairs. Please be in touch with us if we can help. Thanks, John Connelly Owner/Acura Columbus 614-763-2101 Johnconnelly@acuracolumbus.com

July 23, 2024

Mike was great- the next hour could have been done in 30 minutes- know your customers! More

by Rober133
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McHale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Ahh — sorry that we did not get you out on time. Sammy is a great person and I am sure that none of us wanted to let you down. Glad Mike was able to help. Hopefully you will stick with us. - John Connelly Owner/Acura Columbus 614-763-2101 Johnconnelly@acuracolumbus.com

July 23, 2024

Matt had prearranged for test drive on the exact model I was interested in. After that the sales process was very smooth. We are very happy with our new car and Acura Columbus. More

by rmolt917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Enjoy your new car! I am glad Matt could help. Thanks for giving us the chance. Thanks, John Connelly Owner/Acura Columbus

July 22, 2024

I was expecting curtesy car wash. They usually done when I do oil change. But this time spent 395$ but no car wash. I am not sure it’s happens to me today or it’s standard in Acura. More

by Balaji.m.muthu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Acura Columbus responded

Balaji, please accept my apology for not running your car thru the wash. We are mailing you some tokens to use at a local car wash to help make up for the fact that we were not able to wash your car at your visit. Please also know that you can always contact me directly at johnconnelly@acuracolumbus.com or text at 614-761-1222 rather than having to go to a review site to ask your question. Thanks, John Connelly Owner/Acura Columbus

July 19, 2024

Willi ng to work with me on the purchase of my new Acura. Costumer service was excellent. More

by Bessgrabo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Acura Columbus responded

Thanks! Enjoy the new car! We appreciate the opportunity to help. - John Connelly Owner/Acura Columbus

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