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Acura Columbus

Dublin, OH

4.9
2,946 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,946 reviews

April 06, 2019

Excellent service I always have a great experience at Columbus Acura when I have my car serviced they are very knowledgeable and professional. Todd and Zach were very h More

by sheinmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Acura Columbus responded

I am glad Todd and Zach were able to help! Thanks for being our customer. - John Connelly Owner/Acura Columbus

April 03, 2019

Great customer service The whole team went out of their way to make sure I am happy with my new purchase. Highly recommended! They took very good care of me. More

by ASpecching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Milliser, Dwayne Turner , Mark Savage
Apr 05, 2019 -

Acura Columbus responded

Excellent! Thanks for the opportunity. We really appreciate it. - John Connelly Owner/Acura Columbus

April 03, 2019

Quality From Point of Sale to Service I have been a client since 2001 and have always experienced the service department to be honest and professional both in terms of personal interaction More

by w.hartfelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Acura Columbus responded

Awesome to have you with us the last 18 years! We really appreciate it. Enjoy the new car! - John Connelly Owner/Acura Columbus

April 02, 2019

Great buying experience It was a pleasure to work with Steve Hammond. The entire process was seamless and a great experience. I would highly recommend him to others! More

by TNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hammond
Apr 03, 2019 -

Acura Columbus responded

I am very happy that Steve Hammond could help. Thanks for the opportunity to sell you a car! - John Connelly Owner/Acura Columbus

April 02, 2019

It is very very very expensive repair. More then aero plane Never recommended to anyone or ref. To buy or sell or service for anything. Ridiculous amount of money for repairs. Sorry to say but I am rating as -1 More

by JJR_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jami Meredith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Acura Columbus responded

Mr. Ribadiya, It is really frustrating when I get a complaint with no name and then I dig to find out what happened and then we email and call you repeatedly and we can not get any response. I discovered that the car was damaged in an accident. I understand that our multi-point inspection had a high amount on it. That is because we gave you every scenario as to what it would take to repair your car. It was not a bill — it was information for you and your insurance company alerting you to the seriousness of the accident and the potential cost if the rack and pinion and cradle needed to be replaced. My understanding is that you paid a $500 deductible for the repairs. To say that you will never recommend us and you rate us -100 is very hurtful. I am sorry we made you feel this way. Jami is an excellent employee and tries her best. Jami said she met your son and does not recall speaking with you. Is that accurate? I hope not since you gave her a terrible review. Is there something I am missing? If there is, please let me know so I can make it up to you. - John Connelly Owner/Acura Columbus

April 01, 2019

Easy, smooth experience Worked with Steve and Adam. Both were very easy to work with and made this a great experience. Dealership is very professional and offers quality pr More

by nikale24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Apr 03, 2019 -

Acura Columbus responded

Easy and smooth -- that is what we want!! Thanks for giving us the opportunity to help. We really appreciate it. - John Connelly Owner/Acura Columbus

April 01, 2019

Oil change Everyone is always polite and willing to help in any way. They are very good at explaining the areas of my car that need to watched. I appreciate tha More

by MELG612
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Apr 03, 2019 -

Acura Columbus responded

You made my day! That is so nice to read. I am glad that Jim and Zach have been able to help. Thanks! - John Connelly Owner/Acura Columbus

March 29, 2019

Fantastic First Impression I purchased my first Acura yesterday from Acura Columbus located in Dublin, Ohio. After visiting several dealerships spanning several brands and sitt More

by GoneGolfing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, Steve Hammond
Apr 01, 2019 -

Acura Columbus responded

Thanks for sharing with us! I really appreciate it. I am glad that Steve Hammond and Brian were able to help. Thanks, John Connelly Owner/Acura Columbus

March 28, 2019

Low pressure I enjoyed my buying experience st this dealership due to the low pressure nature. Steve was great to work with. The team at Acura Columbus was nice, c More

by Ndlowr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hammond
Apr 01, 2019 -

Acura Columbus responded

Low pressure, nice, courteous and professional ... awesome! Thank you so much. We really appreciate it. - John Connelly Owner/Acura Columbus

March 27, 2019

First service Everyone was very courteous and extremely helpful. Our Acura experience to date has been top notch. Looking forward to building that relationship movi More

by dkbaust
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Acura Columbus responded

I am glad that you are an Acura owner! Hopefully we can be together for years to come! Thanks, John Connelly Owner/Acura Columbus

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