Acura Columbus

Top notch, as always The team at Acura Columbus always provides an excellent experience from start to finish. They demonstrate professionalism and are very knowledgeable. The team at Acura Columbus always provides an excellent experience from start to finish. They demonstrate professionalism and are very knowledgeable. Service was quicker than expected and no surprises. We are happy to keep coming back More

Unbelievable. I am a new fan/customer Your team at this location is outstanding. The manager went above and beyond by responding to a distress call in the evening, after he was home. I was Your team at this location is outstanding. The manager went above and beyond by responding to a distress call in the evening, after he was home. I was upset because I thought something had gone wrong with an earlier repair. He remained patient and helpful. He even tried to walk me through possible solutions before determining that The car needed to be brought in. The next morning he sent someone to help me jump my car. The tech was very patient and helpful. The manager had the loaner waiting and I was on my way with little to no missed time. he and the service advisor stayed in communication with me, and when I got my car back everything was fine. I am really impressed. I also own a Mercedes, and had stayed with that brand because of the customer service. Your Acura location surpassed Mercedes customer service. During my repair, our personal banker mentioned that he was looking for a new car and asked if we had recommendations. I told him Acura and to only go to your location. The manager’s name was Larry Jones. I have never been so impressed with a car dealership. He is great. The whole team was great. More

Knowledgeable, helpful and easy to work with. Nick Myers, it was a pleasure working with you, and Adam in Finance. You made the process very easy. I would like to let your supervisor or manager Nick Myers, it was a pleasure working with you, and Adam in Finance. You made the process very easy. I would like to let your supervisor or manager know what a great job you did communicating with me from the time of our initial visit to the completion of the lease about two weeks later. You returned my email questions promptly and helpfully. I appreciate this. As we discussed, I was unsure whether to lease new or buy used, and you helped me with my decision and this process. I would happily refer you and your dealership (for which this is our second vehicle), to my family and friends. More

Great Experience! We had a great experience purchasing our car right from the moment we stepped into the showroom. The sales person was very friendly and answered all o We had a great experience purchasing our car right from the moment we stepped into the showroom. The sales person was very friendly and answered all our questions to our satisfaction. The Finance Manager and the Service Department Associates are very friendly. More

Excellent Experience Mike Shay helped make our car buying experience one of the best ever. His approach and follow-up were excellent. Ian Quick was great at finishing up Mike Shay helped make our car buying experience one of the best ever. His approach and follow-up were excellent. Ian Quick was great at finishing up the paperwork in a timely manner. Price was good. More

Highly Recommended for an excellent overall experience From setting up an appointment, working with sales, and finishing with finance, my family had a excellent experience with Acura Columbus. Special pra From setting up an appointment, working with sales, and finishing with finance, my family had a excellent experience with Acura Columbus. Special praise to Nick for his service in sales, & Adam and his friendly, organized, and helpful process... not once rushed here! Best in 20 years of car buying! More

Very well organized service experience Everyone at this dealership was exceptional during my service experience. Jim was very friendly during the check in process of my car and took the tim Everyone at this dealership was exceptional during my service experience. Jim was very friendly during the check in process of my car and took the time to show me how to work the loaner car. When I returned the car, the fellow outside took me into the building and escorted me to the cashier window. The cashier was very friendly and had my car brought around the building for me. Such a joy to be treated with kindness. More

Great Experience I had a great experience with my sales consultant, Dwayne Turner, and finance manager, Adam Hannah! They were both very professional and thorough. I I had a great experience with my sales consultant, Dwayne Turner, and finance manager, Adam Hannah! They were both very professional and thorough. I would highly recommend Acura of Columbus. More

Fast easy amazing I’m so happy I decided to check them out! Adam and Steve were amazing they got me set up with exactly what I wanted, it was fast and easy I’m very ple I’m so happy I decided to check them out! Adam and Steve were amazing they got me set up with exactly what I wanted, it was fast and easy I’m very pleased, I’ve been telling everyone how amazing they are! More

Truly "Advanced" Customer Service As an automotive enthusiast and someone who works with the Acura brand a lot, I know what I am looking for in a vehicle and can be a very particular c As an automotive enthusiast and someone who works with the Acura brand a lot, I know what I am looking for in a vehicle and can be a very particular customer. When I first got in touch with Steve Hammond about a TLX on their lot which was fresh off of lease, the car had already been sold. Steve assured me he would find me exactly what I was looking for, and went above and beyond to make sure I would be receiving both the configuration and the caliber of vehicle I was searching for. My experience was second to none from the time I first arrived to taking delivery of my vehicle. Steve, as well as Adam in the Finance office, really made sure I was taken care of and that I felt like part of the Acura family. I will be back here for my next vehicle. More