Acura Columbus

2019 Acura RDX Great experience start to finish. Steve was very, very responsive when I was booking my appointment and the full team was very helpful and transparent Great experience start to finish. Steve was very, very responsive when I was booking my appointment and the full team was very helpful and transparent to work with. No pressure at all and left feeling like I knew everything I needed. More

Oil Change Everyone was extremely helpful and courteous. My wait was pleasant due to the guest lounge that they provide the guest with. I would definitely return Everyone was extremely helpful and courteous. My wait was pleasant due to the guest lounge that they provide the guest with. I would definitely return. More

Jami Meredith saved you all If it wasn’t for jami, this place service is horrible! Staff is totally rude and unhelpful, my max was given in because the paint was peeling off the If it wasn’t for jami, this place service is horrible! Staff is totally rude and unhelpful, my max was given in because the paint was peeling off the top, as the car is totally painted, they bring it back to the dealership, they were working on the parking lot at Acura. Some how the asphalt got over sprayed on too my car! I go to picked it up after jami left, go to the Custer service desk their was Annie unhelpful, rude. I had explained to her what was on my car, so I told her I will take my car out like this! I had asked her to take my keys back and keep them I’ll call jami the next day to follow up with her, she denies to take my keys back, she said take them with you. Practically put me on my own and didn’t want to help me! Then I talked to Francesco and his sale floor manager, showed them both what was on my car. They both rubbed it on my car. It started to smear! Manager was telling me go to car wash it will come out. Then manager quoted you brought the car like that into service! I was so pissed at them, they practically told me take the car and your on own! I ending up taking my keys and left the car at dealer, couple days later I called jami and told her what was going on and she went outside to the car and said it’s over sprayed by asphalt company! I had to then come 30 miles to drop my keys off again! Because Annie was rude and didn’t want to take my keys back! Overall the staff I worked with is unprofessional except jami! She took my car to a buffing company got all that smear asphalt off! More

Recalls complete Todd skidmore completed both my recalls on my 2016 and got my taillights replaced and working again. Thank you for the excellent service on my SUV To Todd skidmore completed both my recalls on my 2016 and got my taillights replaced and working again. Thank you for the excellent service on my SUV Todd! More

Love my RDX I recently purchased a 2019 Acura RDX A-Spec from Acura Columbus. My salesman was Dwayne Turner. He made buying this vehicle a very pleasant experienc I recently purchased a 2019 Acura RDX A-Spec from Acura Columbus. My salesman was Dwayne Turner. He made buying this vehicle a very pleasant experience. The vehicle I wanted was not on their lot, so he went out of his way to get the exact one I wanted. On delivery, he went over all of the features of the RDX. I am so pleased with the RDX and recommend this vehicle and Acura Columbus to anyone who comments on my vehicle. More

Thumbs up for management. Good price for an oil change. Car wash was a nice bonus. Had a minor issue concerning damage to the cover beneath the oil filter; however, the manager Good price for an oil change. Car wash was a nice bonus. Had a minor issue concerning damage to the cover beneath the oil filter; however, the manager was quick and courteous to respond and resolve the matter appropriately. More

Recall service Good service and finished in timely manner. I am happy and this is all can write answerd questions and made accommodations in providing Good service and finished in timely manner. I am happy and this is all can write answerd questions and made accommodations in providing loaner as requested More

It was great. Everyone is very helpful and professional. This dealership is great. Welcoming and professional. Very knowledgeable and accommodating. Sales people are helpful even if they know you are work This dealership is great. Welcoming and professional. Very knowledgeable and accommodating. Sales people are helpful even if they know you are working with someone else. More

Perfect Transaction! Nice and smooth transaction with you guys. Thanks a lot for the help detailing my new vehicle without any hassle. Hope to see you again! Nice and smooth transaction with you guys. Thanks a lot for the help detailing my new vehicle without any hassle. Hope to see you again! More

Easy in and out I scheduled online and was able to request a loaner vehicle. The drop off took less than 10 minutes and I was back on my way to work. The gentleman th I scheduled online and was able to request a loaner vehicle. The drop off took less than 10 minutes and I was back on my way to work. The gentleman that checked me in personable and efficient. He texted me later in the morning to check in and I received a text when my car was ready. After everything he sent me a video of part of the inspection explaining the odd noise that I had mentioned at check in. Pick up was just as easy. Would definitely use again for any service. More