Acura Columbus

they are very professional and they have a video which was helpful for understanding my vehicle. was helpful for understanding my vehicle. More

Amazing dealership! Great from purchasing of vehicle all the way to servicing of vehicle over past 3 years! the way to servicing of vehicle over past 3 years! More

Acura Columbus was great during the purchase of our new 2022 MDX. Everyone was friendly and professional. 2022 MDX. Everyone was friendly and professional. More

They offered me a loaner car while mine was being repaired. Great car. They kept me informed about my car since they had to keep it overnight. Excellent service! repaired. Great car. They kept me informed about my car since they had to keep it overnight. Excellent service! More

Honda Acura Sales Floor Manager Steve Ault provided a professional, friendly, and informative, new car buying experience. professional, friendly, and informative, new car buying experience. More

We have purchased and service with Acura Columbus for approximately 10 yrs however this is the first time buying a brand new vehicle. I was nervous as the technology in the 2021 RDX was so advanced vs th approximately 10 yrs however this is the first time buying a brand new vehicle. I was nervous as the technology in the 2021 RDX was so advanced vs the 2013 I have been driving. The process from start to finish (including education to manage the technology) was seamless. I brought home my new RDX yesterday and thanks to salesman/educator Mike Shay I am driving today. Love the attention to detail this dealership provides, in every aspect from sales to finance to service. HIGHLY RECOMMEND! More

Mike Shay did a great job setting up my purchase of a 2022 MDX and the turn in of my previous MDX. The paperwork was ready to go and he was Very knowledgeable and extremely patient going over the new ca 2022 MDX and the turn in of my previous MDX. The paperwork was ready to go and he was Very knowledgeable and extremely patient going over the new car’s bells and whistles. I highly recommend Mike! More

Fast and friendly service. Was quoted an hour and 15 minutes for my service, but took less than an hour. minutes for my service, but took less than an hour. More

A hardy round of sincere “thank yous” to Treg for the superb help he provided to get the 2021 RDX I wanted. He and his team performed wonderfully in a very challenging environment made all the more diff superb help he provided to get the 2021 RDX I wanted. He and his team performed wonderfully in a very challenging environment made all the more difficult by supply line issues. Treg was persistent in checking on status and consistent in keeping me current on developments. It was a successful endeavor thanks to his direct involvement . More

Acura of Columbus ignored my request! I purchased a 2018 MDX in March, not at Acura of Columbus, and had a minor warranty issue which they promptly took care of, everything was great. A couple months later MDX in March, not at Acura of Columbus, and had a minor warranty issue which they promptly took care of, everything was great. A couple months later I had the paint corrected and the vehicle ceramic coated. I contacted Acura of Columbus and had them put a note that I did not want them to do a courtesy wash anytime my car was serviced there. Last week I had brakes/rotors done, everything was great they picked my car up, did the repairs and returned it. Later when I got in to drive I notice the magnets I had next to the license plate were sitting on my passages seat. They washed my car.. now most folks wouldn’t care, but I am very particular, I know car washes do tons of damage to your vehicle’s paint! Today I washed my car like I do almost daily and notice tons of scratches and swirl marks all over the sides! I called Acura and spoke to Todd and he confirmed there in fact was a note to not wash my car but that apparently was ignored! I advised the rep of the damage, he advised that it was not possible. Not that Acura of Columbus cares, but I will not be back and I will make sure to spread the word of how they handle customers and their requests. Love the brand, but the customer service they like to boast about is subpar! More