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Acura Columbus

Dublin, OH

4.9
3,022 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,023 reviews

January 21, 2025

I have been using this dealership and service department exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excelle More

by cismarie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. More

by ZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Acura Columbus responded

Thanks for the very kind words! I am glad Clay and the team could help. Thanks, John Connelly Owner/Acura Columbus

January 18, 2025

This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente More

by mbschlatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Acura Columbus responded

Thanks - we will do a sign audit and re-evaluate our drive-in service process. I appreciate you taking the time to write! - John Connelly Owner/Acura Columbus

January 16, 2025

Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . More

by Leemariewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel 5 stars***** so nice and helpful
Jan 17, 2025 -

Acura Columbus responded

Thanks for your kind words! I am glad Todd and Laural could help. - John Connelly Owner/Acura Columbus

January 14, 2025

The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Acura Columbus responded

Glad all went well - thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

January 14, 2025

Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no More

by theresaspencer1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Acura Columbus responded

Thank you - glad you got your car back quickly. Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

January 13, 2025

Great to work with, had the car clean and ready to go when we arrived. More

by Jarod Snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura Columbus responded

Glad Matt had it all set for you - thanks for the opportunity! - John Connelly Owner/Acura Columbus

January 10, 2025

Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Acura Columbus responded

Good news! Thanks for writing. Will be very glad to have you back. Thanks, John Connelly Owner/Acura Columbus

January 09, 2025

I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchas More

by leslied0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Acura Columbus responded

So nice! Made my day. Thank you. I shared with all at work. Have a good weekend! - John Connelly Owner/Acura Columbus

January 04, 2025

First time visiting and was impressed with facility. Clean and comfortable. Low pressure and professional personnel. Made a test drive and purchase within two hours. More

by ej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Acura Columbus responded

Excellent! Glad low pressure and comfortable and a quick transaction. Smooth and easy is what we want. Thanks, John Connelly Owner/Acura Columbus

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