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Acura Carland

Duluth, GA

3.0
608 Reviews

3403 Satellite Blvd.

Duluth, GA

30096

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608 Reviews of Acura Carland

April 17, 2025

Also Check your final invoices they will change your email address in order for you not to receive a review of your service visit so it won’t affect their CSI scores and affect their incentives/bonus. T More

by mlfletcher223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Akanu Ozozu
April 15, 2025

Service dept over charges on service work not using the Honda Internal Service Guide for labor times. So for those unfamiliar if you take a vehicle here other than an Acura you’re going to be charged the l More

by mlfletcher223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Akanu Ozozu
March 22, 2025

Horrible service. David charged $100+ more than the initial quote (we had pictures) due to some inexplicable additional management fee. He told us service would take More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Howell
April 27, 2024

If I could give 0 stars, I would. I explicitly gave instructions to Tabiri for them not to change the brake fluid in my wife's car. The car only has 15,000 miles on it. And, yet they More

by bergdev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabiri and Kelly
March 04, 2024

We worked with Isaias Mercedes. I knew what I wanted but was having a hard time finding one without the current Recall. We live about two hours away, so most of my initial contact w More

by jtlives4jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaias Mercedes
December 15, 2023

I had a problem with windows rolling down on their own. Turns out someone jammed the door lock trying to brake in. This dealership quoted a new lock at around 400.00. When they returned the car there was a More

by rsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
August 10, 2023

I'm not sure where to start. ..after a great purchase experience on my 2023 MDX Type S, the first experience with the service department should alarm other buyers from this dealer More

by mmason1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Barker, Hector, Dave, and Alejandro
December 12, 2022

Absolutely horrific customer service. Did not solve my issue. Did not receive a call back about my issue. More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Charles
November 25, 2022

Avoid! These people put one price on their website and when you get there, all cars cost more than that, end the used ones (bait and switch). Then, when More

by Jewel3003
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Render, Jim smith
August 13, 2022

Very disappointed in the dealership, they pulled my credit and didn't even have the car. More

by nnewow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Demetra casseus
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