Access Ford of Corpus Christi

I started the purchase of my 2020 F250 on Saturday 27 August. I didn't plan on buy at that time but found a used vehicle that I was willing to settle for. Charlie was prompt but not up to speed on the t August. I didn't plan on buy at that time but found a used vehicle that I was willing to settle for. Charlie was prompt but not up to speed on the truck I was looking at. I was handed off to Rick because Charlie had another customer ahead of me. I explained to Rick that my time was very short and I would not be taking delivery till Monday morning. When I arrived Monday I figured that everything would be done and ready to go. Something was supposed to be installed, like a LoJack, but wasn't done yet. I was at the dealership for over 2 hours when they said they needed another hour to do the installation. I told them that I don't have time and have to go to work. They said that I could make an appointment for the install. My time is very important to me and when they had plenty of time and failed I'm a little put out. Also, the fuel tank was less than half full. First dealership I have ever been to that didn't fill the tank. So, maybe a C+. Not my best experience. More

Our car was in the shop for over 100 days. The service department worked hand-in-hand with the Lincoln engineers to try and find all the gremlins in our Aviator. Service manager Liz tried he The service department worked hand-in-hand with the Lincoln engineers to try and find all the gremlins in our Aviator. Service manager Liz tried her best to get things repaired. Our car still has a few issues that we to get addressed. The items were not present before the repairs but began after we picked up our vehicle. I will contact the service department to schedule the repairs soon. More

Service advisor Juan was very helpful. Took several days for my truck to be repaired. Basically entire front end steering and handling components including shocks and hubs. Picked up truck Took several days for my truck to be repaired. Basically entire front end steering and handling components including shocks and hubs. Picked up truck from Access after 7 days + and all seemed well. Took back in truck after 2 weeks to re-torque front end after noticing some shimmy in steering wheel. All in all I’m satisfied with the service. There is always room to improve. JMS More

Awesome thanks it was a good experience did not have to worry about the time it took worry about the time it took More

Service was done in a sufficient time frame,personal was friendly and competent of their job. One suggestion, don't rise prices on your EV'S, people can't afford it and money doesn't grow on trees friendly and competent of their job. One suggestion, don't rise prices on your EV'S, people can't afford it and money doesn't grow on trees More

Service was great they where able to help me get into a bigger vehicle with little too no problem bigger vehicle with little too no problem More

We dealt with Nichole and we’re glad that she was our sales rep. Had some questions about coming from out of town and wether or not the deal would even be a doable one due to some unforeseen circumstance sales rep. Had some questions about coming from out of town and wether or not the deal would even be a doable one due to some unforeseen circumstances. She answered all of our questions very promptly and we ended up making a deal. We were very happy with the vehicle and our sales experience. Jayden was super helpful in the finance department. Have to say it was probably the most enjoyable truck buying we have ever done. More

Great dealership, great people. Have always had good experience weather it the service parts or purchasing a new vehicle. Have always had good experience weather it the service parts or purchasing a new vehicle. More

Very friendly staff. Didn't wait too long for my car oil change. Was offered a beverage (: Didn't wait too long for my car oil change. Was offered a beverage (: More

Is the best very friendly good customer service very professional delivery on time thank you professional delivery on time thank you More