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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.6
2,433 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,433 reviews

December 18, 2022

Terry Harris did a great job and delivered from start to finish. Thanks Terry I would recommend people to go see Terry. More

by MANUELRIOS2069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2022 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Manuel, please let us know. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

December 17, 2022

Neither salesman or sales manager would EVER return my phone calls one day after purchasing. A crescent wrench was left lodged between the hood and windshield. A razor blade was left under the passenger s More

by DEAN_POLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Golden
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Dec 20, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Golden Gonzales ggonzales@lithia.comProviding a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Dean, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. JR Velasco General Manager rvelasco@lithia.com

December 17, 2022

It was a good experience the. Ejidal was not fixed but it was a recall . More

by QCDAVE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 18, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 17, 2022

Clean worked hard for our business polite employees Quick and organized staff showed vehicle and accessories More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Williamson
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Dec 18, 2022 -

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 16, 2022

I will continue to do business with this Dealership. Each department makes you feel comfortable and appreciated. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a comfortable experience! We hope to see you again down the road!

December 14, 2022

The worst experience I have ever had buying a vehicle . the sales department is the worst they lie about how the sale is going they say there are Things on the vehicle that are not there just over all reall More

by Jrach47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Golden Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Esteban Chapa General Sales Manager estebanchapa@lithia.com

December 12, 2022

Absolute zero customer service. Salesman and sales manager would not call me back one day after the sale. NEVER called me back. I’ll never buy there again and will share my experien More

by DEAN_POLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Golden Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Access Ford of Corpus Christi responded

Hello Dean, I regret to see your dissatisfaction with your recent visit. I apologize for the level of communication you received from our team. I would appreciate the opportunity to discuss your experience with you in further detail. At your convenience, please contact me. I look forward to hearing from you. Golden Gonzales Sales Manager ggonzales@lithia.com

December 08, 2022

Great purchasing experience. Everyone involved in the process was friendly, knowledgeable, and easy to work with. More

by Kent
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Access Ford of Corpus Christi responded

Hi Kent, Thank you for the review! We are glad to hear your time with us was an easy experience! We hope to see you again here at Access Ford of Corpus Christi!

December 07, 2022

Took some time cause had a recall but was out in a few hours cool More

by RSMETHERS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 07, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We appreciate your patience in working with us. We hope to see you again here at Access Ford of Corpus Christi!

December 06, 2022

Very good service. Friendly ! Fast service .I did not have to wait all day to get my oil chagrd More

by KOHUTEKJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 07, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Access Ford of Corpus Christi!

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