Academy Ford

Academy Ford "Honesty and Integrity" LIERS!!!!!!!!!!!!!!!!!! My wife and I recently purchased a vehicle from academy ford in Laurel, MD. We spent an entire day at this dealership just to purchase one vehicle. My wife and I recently purchased a vehicle from academy ford in Laurel, MD. We spent an entire day at this dealership just to purchase one vehicle. They are very dishonest the salesman will tell you one thing but the finance manager will write the contract up differently. We didn't bother to read the details of the contract shame on us thinking that a dealer that claims HONESTY AND INTEGRITY would actual do so. Don't deal with Bernard the finance manage there he is a very dishonest intentional LIAR!!! There internet prices are a scam to get you in the door they change the price when the final contract is written up. A typical Ford Dealer Scam I should have known better. More

Friendly - Online Financial Process was a Breeze; easiest I've ever seen/used - Price of Vehicle was Great - Purchase paperwork/process was easy (thanks Benard) - Highly Recommend. James (Phillip) our Sale I've ever seen/used - Price of Vehicle was Great - Purchase paperwork/process was easy (thanks Benard) - Highly Recommend. James (Phillip) our Salesman was very kind, and went above our expectations for our Truck Purchase. My husband LOVES his Truck; and I've already recommended Academy Ford to all my FaceBook friends - if you are in the market for a car/truck; the prices can't be beat @ Academy! We traveled 1.5/2 hours to this Dealership; well worth the trip! Thanks James (Phillip)!! More

I am writing in behalf of my family to let you know how happy and satisfied we are upon the purchase of our new 2012 Ford Escape at Academy Ford. Our overall experience with the staff and the work th happy and satisfied we are upon the purchase of our new 2012 Ford Escape at Academy Ford. Our overall experience with the staff and the work they have done to insure a good deal, including the price we got the vehicle for was superb. Special mention goes to our sales agent, Sergio Marino, who was very professional, courteous and outstanding with his customer relations’ skills. We are indeed pleased with the way he communicated with us, and with the way he demonstrated his knowledge of the vehicle. Academy Ford indeed speaks for itself as a company who trains and equips their staff with specific and particular skills on their profession. More

went to change lock on back door of a E250 because someone try to break in , so the guy scott tells me that he is gonna charge me for telling me that the broken piece of plastic that holds the license someone try to break in , so the guy scott tells me that he is gonna charge me for telling me that the broken piece of plastic that holds the license plates needs to be replace, then he tells me that the piece of plastic is $450.00 dollars i said no because it sounds like too much money for a piece of plastic, I had agreed to a oil change so he made me wait for 5 hours in his in their waiting room if i don't say anything to the other guy i would probably still be waiting for my vehicle right now , they don't care if you have something to do or a life , they need training for customer service , for some people their cars are their lives, but of course , their service people don't know that, they dont seem to know that because of the customer they have a JOB, I will never,ever,ever,ever,ever,ever, go back to this so call service i will post this in all social networks, and will let people know not to buy a ford again because this is how you are treated after you give them all your money and trust, More

Great Sales Department!!! I just purchased a 2010 Ford Mustang Convertible and for the first time in my buying-car-experience a was driving my new car in about 2 hours. My wife its been asking me for seve Mustang Convertible and for the first time in my buying-car-experience a was driving my new car in about 2 hours. My wife its been asking me for several months to buy the new car but I did not want to go because previous ordeals trying to buy a car with other dealerships. This will be my 9th time buying a car. OMG! I have to praise Ira (Sales) and Donny (Business Manager) for the great service. There was no preassure trying to sell there aftermarket and extended warranty products. And, to finally surprise us, we do not have to return to the delear to pick up our tags; they are certified by MVA and they gave us our new license plates on the spot. I will recommend Academy Ford to all my friends. More

Great experience..third vehicle purchased at this dealership...excellent financing all the way around..ease of working with sales person and staff have made this most enjoyable for me the customer... dealership...excellent financing all the way around..ease of working with sales person and staff have made this most enjoyable for me the customer... Great location close to College Park...third time I purchased a new Ford from John Arseneault, Sales Manager, a true professional in all respects..my daughter loves the new 2012 Ford Escape !!! More

This is the 6th vehicle that we have purchased from Academy. My husband worked with John for over a month trying to decide which vehicle to purchase (affordability being the biggest issue) and the ent Academy. My husband worked with John for over a month trying to decide which vehicle to purchase (affordability being the biggest issue) and the entire team at Academy worked with him with no pressure to buy a thing. When we went to finalize the paper work it took under 2 hours and everyone throughout that process were fantastic. I would and have recommended Academy Ford to anyone looking to purchase a vehicle. More

I was in the search for a Black BMW 5-series. I called Academy Ford and spoke with John Arseneault who was extremely helpful. I told him what I was in the market for and he proceeded to go out and do the Academy Ford and spoke with John Arseneault who was extremely helpful. I told him what I was in the market for and he proceeded to go out and do the shopping for me. As I continued to do my own searching, not only did he find a vehicle ('06 525i) that exceeded my expectations, but the price was almost $5000 less on what I was finding anywhere else. The car looked brand new and drives beautifully. The purchasing process was extremely smooth and the energy of the team was remarkable. I felt completely at home in the building and was pressured in no way. I would definitely recommend this dealership to everyone and was willing to drive up from Raleigh, North Carolina (where I live) to finalize the transaction! Thank you so much Academy! More

I bought a 2012 Limited Explorer from Nicole. She was professional and a joy to deal with. I would highly recommend her. Donny was the finance person and he too was professional and a joy. The two of professional and a joy to deal with. I would highly recommend her. Donny was the finance person and he too was professional and a joy. The two of them made my buying experience fun while still being informative. I never had such a great time while spending sooooooo much money!! Fun times I'm not likely to forget! I'll be back! Gail Mathis More

I have been buying cars and trucks from Academy Ford since 1984. Through every experience they have gone out of there way for customer service and I am very happy buying from them. After the purchase I since 1984. Through every experience they have gone out of there way for customer service and I am very happy buying from them. After the purchase I know I can get the best service and it is great to deal with Academy Ford. Working with everyone over at Academy ford from the body shop, service, and sales they are always a pleasure to work with and I know I can trust the people at Academy Ford. Tom Woods has been extremely helpful with all my purchases and service needs. I recommend all my friends to buy from Academy Ford because I know they will be treated right and will have a great experience. More