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Academy Ford

Laurel, MD

4.8
426 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 426 reviews

February 21, 2024

Fast reliable and economical. With great customer service. And the added auto checks give insights into what to focus on to keep the auto operational. More

by Quincytparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck
Feb 21, 2024 -

Academy Ford responded

Quincy, we're glad to know you found our service at Academy Ford Sales fast, reliable, and economical. We always aim to provide great customer service along with useful insights for maintaining your vehicle. Thanks for the positive feedback!

February 21, 2024

The service was great and timely. The staff was knowledge,friendly and helpful. This mobile type of service is outstanding and allows your to continue in your daily routine without More

by jryan1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott and his partner in the mobile van
Feb 21, 2024 -

Academy Ford responded

We're delighted to know that you found our mobile service at Academy Ford Sales convenient and efficient! Our team always aims to provide knowledgeable, friendly assistance. We appreciate your feedback!

February 16, 2024

Great service and friendly people, didn’t take long as I expected. Definitely go back for my next service More

by Huss Ezzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 16, 2024 -

Huss Ezzat responded

Thank you Academy Ford for the great service

Feb 18, 2024 -

Academy Ford responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Academy Ford Sales Team

February 15, 2024

Staff friendly and knowledgeable. Portrayed a sense of trust and concern for my needs by listening. More

by r.mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
Feb 15, 2024 -

Academy Ford responded

Thank you for reviewing Academy Ford Sales! We are thrilled to receive this feedback. Take care!

February 14, 2024

Two repairs were made in one trip and I was able to remain close to home to care for my ailing husband. Thank you for getting the lift door working again. More

by HannahLSpalding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Feb 14, 2024 -

Academy Ford responded

Hannah, we're glad to have been able to help you out during this challenging time. The Academy Ford team is here to help.

February 12, 2024

My truck needed an oil change, and I am glad I got it done with Academy Ford! More

by MeganDreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Davis
Feb 12, 2024 -

Academy Ford responded

It was our pleasure to assist you here at Academy Ford! Thanks for sharing this feedback with us.

February 10, 2024

My service adviser Andy was very helpful in making sure I was aware what was going on with my vehicle throughout the day. My truck was picked up and dropped off smoothly. I will definitely be a repeat costum More

by bjurney.90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 12, 2024 -

Academy Ford responded

We're glad to know that Andy and our team at Academy Ford Sales were able to provide you with a smooth service experience. We appreciate your feedback, and look forward to seeing you again in the future!

February 09, 2024

Timely, professional, detail oriented and they communicated with me throughout the process. Manager pleasantly caring. More

by momsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant service manager send the guys
Feb 12, 2024 -

Academy Ford responded

Thanks for the positive feedback! We're glad to know you had a great experience with our team at Academy Ford Sales.

February 08, 2024

I have bought and serviced multiple cars at this dealership. They are honest and efficient More

by Deuce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, all service writers
Feb 09, 2024 -

Academy Ford responded

Thank you for taking the time to share your experience at Academy Ford Sales! We appreciate your shoutout to our team. Take care!

February 02, 2024

I drive all the way from Virginia because Academy Ford takes such good care of my Explorer. That should say it all! More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
Feb 02, 2024 -

Academy Ford responded

Jimmy, we're so grateful you make the trip from Virginia for your Explorer's care at Academy Ford! Your trust in us means a lot. Safe travels until next time!

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