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Academy Ford

Laurel, MD

Overview
Reviews
4.8
423 Reviews
Call Dealership (301) 419-2700
View Awards

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 423 reviews

August 16, 2026

The mobile service technician was excellent and very knowledgeable. I will use them again soon. More

by sah240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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August 15, 2026

We have two words and they are well kept because of ford! EXCELLENT service ALWAYS More

by tonyadouglas1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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August 13, 2026

My experience with academy Ford is always great. I always ask for Alvin. If he’s there, he has very good customer service and is very informative. He is a real asset to your company. More

by Rmoorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
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Aug 13, 2026 -

Academy Ford responded

We are thrilled to hear Alvin takes such good care of you! Thank you for choosing Academy Ford Sales and sharing your feedback. We will pass along your kind words!

August 12, 2026

I had a recall on my 2011 Ford Ranger for the air bag and Academy Ford took care of it in less time than they quoted me. More

by samjohn2193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Aug 13, 2026 -

Academy Ford responded

We're glad to hear the recall work was completed ahead of schedule. Thank you for choosing Academy Ford Sales!

August 10, 2026

The guys did a great job as usual. Prompt and courteous…I appreciate your mobile service More

by lenward128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Like
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Aug 11, 2026 -

Academy Ford responded

Thank you for stopping by to leave Academy Ford Sales a wonderful review!

August 08, 2026

I remember first visiting Academy Ford back in the early 2000s. The service was great then and it still is. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Aug 10, 2026 -

Academy Ford responded

JD, knowing you felt taken care of all these years means the world to us. Thank you for choosing Academy Ford Sales! We look forward to your next visit!

August 07, 2026

As always, I received excellent service and advice from Alvin. Customer service at Academy is always very friendly, courteous and professional. I left the service center knowing my concerns had been addre More

by d1zephyr
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alvin Powell
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Aug 07, 2026 -

Academy Ford responded

We're so pleased to hear your kind words about Alvin and our service team! Thank you for choosing us and for sharing your feedback. It was our pleasure to help you at Academy Ford Sales. See you next time!

August 05, 2026

Great experience, no pressure, no surprises. Entire staff was professional and made the process stress free. Should be your first and only stop! More

by Vin1663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
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Aug 06, 2026 -

Academy Ford responded

Thank you for your stellar feedback about our team from top to bottom! The Academy Ford Sales team is grateful for your business and wish you safe travels ahead!

August 04, 2026

Excellent customer service and customer care. Friendly courteous professional clean environment polite. Overall experience deliteful. More

by msfitz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
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Aug 05, 2026 -

Academy Ford responded

We're pleased to hear that you had an excellent experience with our team at Academy Ford Sales! Thanks for choosing us and we hope to see you again!

August 02, 2026

Quick efficientvourteous service with a personal touch. Very good experience . Reco amend highly five stars More

by kbdowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
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Aug 04, 2026 -

Academy Ford responded

We're pleased to hear about your excellent experience! Thank you for choosing Academy Ford Sales and for recommending us.

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