Academy Ford

I took my truck to them after it failed emissions. They claimed that my intake manifold had been replaced with the wrong one. I am the second owner and purchased it from the original owner who bough They claimed that my intake manifold had been replaced with the wrong one. I am the second owner and purchased it from the original owner who bought it new. I know for a fact that the engine had never had the intake off or replaced. The service writer showed me a hand written diagnosis with the estimate to repair at $1500! I never got a copy of any estimate (which is a violation of the Fair Credit Reporting Act) and I declined their offer to "repair" my truck. They charged me $1,000 for LABOR which included a tire and brake inspection which I did not authorize. This dealership certainly earned the "Stealer" description. They will never see me again and I will spread the word to all of my friends. More

I got my 2016 Ford Mustang back today and Jeffrey and the team did an excellent job repairing my ding in the quarter panel and i appreciate it and got it looking like new again. I'll be back, great service. team did an excellent job repairing my ding in the quarter panel and i appreciate it and got it looking like new again. I'll be back, great service. More

The service writing team is always friendly and very helpful. Very considerate of the times and budgeting repairs. helpful. Very considerate of the times and budgeting repairs. More

Each time I go to Academy Ford for service, it is extremely positive. I had experience dealing with Mr. Alvin today and he was extremely helpful. He was patient, understanding, knowledgeable, kind, extremely positive. I had experience dealing with Mr. Alvin today and he was extremely helpful. He was patient, understanding, knowledgeable, kind, professional and a very good listener. Details about my vehicle were clearly explained. My experience was awesome! As soon as you walk in the door, all of the service advisors give you a warm greeting, and they do not hesitate to assist you. Thank you! More

The mobile service technician was excellent and very knowledgeable. I will use them again soon. knowledgeable. I will use them again soon. More

We have two words and they are well kept because of ford! EXCELLENT service ALWAYS EXCELLENT service ALWAYS More

My experience with academy Ford is always great. I always ask for Alvin. If he’s there, he has very good customer service and is very informative. He is a real asset to your company. I always ask for Alvin. If he’s there, he has very good customer service and is very informative. He is a real asset to your company. More

I had a recall on my 2011 Ford Ranger for the air bag and Academy Ford took care of it in less time than they quoted me. Academy Ford took care of it in less time than they quoted me. More

The guys did a great job as usual. Prompt and courteous…I appreciate your mobile service Prompt and courteous…I appreciate your mobile service More

I remember first visiting Academy Ford back in the early 2000s. The service was great then and it still is. 2000s. The service was great then and it still is. More