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AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE

Portsmouth, VA

4.6
43 Reviews
Locally owned and family operated since 1989, Auto city offers the small business appeal with a big inventory to back it up. No pressure, No gimmicks, No haggle, just cars!
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3512 Airline Blvd

Portsmouth, VA

23701

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Showing 43 reviews

March 20, 2024

They changed my opinion of what a car dealer is like. I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposit More

by Dananddan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Senger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thanks so much Dan, We appreciate your business and your kind words!

March 03, 2024

Thank you so much for everyone’s help I am Grateful for my car i absolutely love my car thank you again More

by luvtruly23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Senger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrius Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much!

February 25, 2024

Really helpful and the price is right. ... everyone was nice.... thank you for great customer service More

by annabana61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you!

February 23, 2024

Easy fast quick and my salesman Tim was really polite funny and a very great salesman he also helped me get financed I’m very happy about my purchase More

by mauricetatem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you!

February 19, 2024

Traveled almost 1,000 miles to pu a vehicle. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. More

by Troy_Coone
Recommend Dealer
No
Employees Worked With
Matt Hannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

We are so sorry for any miscommunication. We never want to see a customer upset with the vehicle they came to see. We did see the scratch on the passenger side of the SUV and we are so sorry that you were not made aware of it more promptly. I do see that we sent videos and pictures clearly depicting the condition of the SUV prior to arranging your appointment but we will be sure to more carefully explain these cosmetic blemishes with shoppers in the future. We are so sorry you had to make a trip. We have refunded your non refundable deposit in full for the trouble. Have a blessed day and please accept our deepest apology.

February 16, 2024

Matt was very friendly and helpful. He was upfront and honest and made the whole process of selling and buying amazing and smooth! More

by j92spence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Senger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

AWWW Thank you so much for the kind words

January 11, 2024

Amber and Tim were awesome to work with on my trade in of my car. Everything went very smooth. I am very happy with my 2001 Acura mdx. I highly recommend Auto City. More

by garysenger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Senger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much for the business AND the kind words for Tim and Amber.

November 03, 2023

Tim and Amber were amazing! They made everything so easy and quick! If I need another car in the future I plan to go back! More

by egross88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Senger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrius Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much!

October 26, 2023

Very smooth process, both amber and Tim were very helpful and patient. Amber was very quick in responding and gave me multiple loan options which I’d never been presented at any other dealership. I love my More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Senger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much!

October 21, 2023

Best place to buy a used car! Matt what was very helpful and never gave me pressure to change my mind! More

by ramoshenrys2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much! No Pressure No Haggle No Gimmicks Just Cars!!!