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AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE
Portsmouth, VA
44 Reviews
Locally owned and family operated since 1989, Auto city offers the small business appeal with a big inventory to back it up.
No pressure, No gimmicks, No haggle, just cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 44 reviews
March 29, 2024
I had great success at the lot . It went nice . And very easy for me It went nice . And very easy for me More
by jswf21
Verified CustomerEmployees Worked With
March 20, 2024
They changed my opinion of what a car dealer is like. I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposit I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposition was incorrect. He was honest, kind, Christian, and relatable. The cars we looked at were clean and in good working order. The price was not flexible, but it was very reasonable to begin with so how can I fault him for not budging on an already good price. All the cars I saw were state inspected, cleaned and detailed. We never felt any pressure. He allowed us to test drive alone. He allowed us to get a pre purchase inspection. He offered a extended warranty plan ( I declined but he was upfront about the process and I never felt pressured in anyway). Amber showed us financing options although I chose to pay cash for the car anyway. I would send anyone looking for a good used car to Auto city! More
by Dananddan
March 03, 2024
Thank you so much for everyone’s help I am Grateful for my car i absolutely love my car thank you again my car i absolutely love my car thank you again More
by luvtruly23
February 25, 2024
Really helpful and the price is right. ... everyone was nice.... thank you for great customer service ... everyone was nice.... thank you for great customer service More
by annabana61
February 23, 2024
Easy fast quick and my salesman Tim was really polite funny and a very great salesman he also helped me get financed I’m very happy about my purchase funny and a very great salesman he also helped me get financed I’m very happy about my purchase More
by mauricetatem
Employees Worked With
February 19, 2024
Traveled almost 1,000 miles to pu a vehicle. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. More
by Troy_Coone
February 16, 2024
Matt was very friendly and helpful. He was upfront and honest and made the whole process of selling and buying amazing and smooth! He was upfront and honest and made the whole process of selling and buying amazing and smooth! More
by j92spence
January 11, 2024
Amber and Tim were awesome to work with on my trade in of my car. Everything went very smooth. I am very happy with my 2001 Acura mdx. I highly recommend Auto City. my car. Everything went very smooth. I am very happy with my 2001 Acura mdx. I highly recommend Auto City. More
by garysenger
November 03, 2023
Tim and Amber were amazing! They made everything so easy and quick! If I need another car in the future I plan to go back! They made everything so easy and quick! If I need another car in the future I plan to go back! More
by egross88
October 26, 2023
Very smooth process, both amber and Tim were very helpful and patient. Amber was very quick in responding and gave me multiple loan options which I’d never been presented at any other dealership. I love my and patient. Amber was very quick in responding and gave me multiple loan options which I’d never been presented at any other dealership. I love my new 2017 Kia sorento. So far, so good !! More
by Steven
