Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE
Portsmouth, VA
43 Reviews
Locally owned and family operated since 1989, Auto city offers the small business appeal with a big inventory to back it up.
No pressure, No gimmicks, No haggle, just cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 43 reviews
September 28, 2024
I would recommend this dealership to anyone. Matt was informative, honest, and very helpful. Thanks! Matt was informative, honest, and very helpful. Thanks! More
by shaquaisacooper
Verified CustomerEmployees Worked With
September 28, 2024
There aren’t many small dealerships I would feel comfortable buying a car from. I liked this one so much, I bought two! They actually care and work with you. We will be looking here first for any fu comfortable buying a car from. I liked this one so much, I bought two! They actually care and work with you. We will be looking here first for any future car purchases. More
by JMB.KLB
August 22, 2024
This was by far the easiest car buying experience I've ever had. I found a car online. and called to see if it was available and it was. Then i filled out the application online and Tim called me with all ever had. I found a car online. and called to see if it was available and it was. Then i filled out the application online and Tim called me with all the details. Went in on Saturday to pick it up. Highly recommend these guys and espically TIm. made everything easy and shipped my plates to me too as I lived an hour away. More
by juans330
Employees Worked With
June 17, 2024
The manager matt was extremely friendly and helpful in getting the vehicle I was interested in and helping any problems that came up getting the vehicle I was interested in and helping any problems that came up More
by kenstaten
June 15, 2024
Smoothest car buying process I’ve been through. Zero issues with my new car, very open and easy communication with the sales team, no haggling no hidden fees. Zero issues with my new car, very open and easy communication with the sales team, no haggling no hidden fees. More
by Karina
Employees Worked With
April 18, 2024
everything went well with the vehicle i wanted , thanks to sales. they helped me a lot to sales. they helped me a lot More
by joshuawest757
April 15, 2024
I would Recommend this dealership to my friends, family and neighbors .I really like the Great service and friendly people at this dealership. family and neighbors .I really like the Great service and friendly people at this dealership. More
by tthomas223
April 11, 2024
I bought a 2018 used Mustang Ecoboost convertible with 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was pr 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was present, I set up a test drive the next day. I drove out of state (leaving early in the morning), got there by 10:30 for a test drive, sealed the deal by 11:30, and was on the road driving back home by 1 after all the paperwork. Professional and quick, Matt neither pressured nor pursued something I didn’t want. I came in for a Mustang, and I left with one. No hassle. I put 10k down, and easily financed the rest (my credit score was good). I knew what I was going in for after months of comparing other cars on Cargurus. It was a 400 mile drive back home and no check engine lights popped up or anything giving out. Excellent work. More people should browse online and check reviews for dealerships, because you might find a gem of a car and a honest golden dealership like Auto City. Great work Matt. More
by victorclairmont0
Employees Worked With
April 02, 2024
Our buying experience from Auto City in Portsmouth was smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. More
by jkincheloe
March 29, 2024
I had great success at the lot . It went nice . And very easy for me It went nice . And very easy for me More
by jswf21
Employees Worked With
