AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE
Portsmouth, VA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 36 reviews
I bought a 2018 used Mustang Ecoboost convertible with 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was pr 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was present, I set up a test drive the next day. I drove out of state (leaving early in the morning), got there by 10:30 for a test drive, sealed the deal by 11:30, and was on the road driving back home by 1 after all the paperwork. Professional and quick, Matt neither pressured nor pursued something I didn’t want. I came in for a Mustang, and I left with one. No hassle. I put 10k down, and easily financed the rest (my credit score was good). I knew what I was going in for after months of comparing other cars on Cargurus. It was a 400 mile drive back home and no check engine lights popped up or anything giving out. Excellent work. More people should browse online and check reviews for dealerships, because you might find a gem of a car and a honest golden dealership like Auto City. Great work Matt. More
Our buying experience from Auto City in Portsmouth was smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. More
I had great success at the lot . It went nice . And very easy for me It went nice . And very easy for me More
They changed my opinion of what a car dealer is like. I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposit I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposition was incorrect. He was honest, kind, Christian, and relatable. The cars we looked at were clean and in good working order. The price was not flexible, but it was very reasonable to begin with so how can I fault him for not budging on an already good price. All the cars I saw were state inspected, cleaned and detailed. We never felt any pressure. He allowed us to test drive alone. He allowed us to get a pre purchase inspection. He offered a extended warranty plan ( I declined but he was upfront about the process and I never felt pressured in anyway). Amber showed us financing options although I chose to pay cash for the car anyway. I would send anyone looking for a good used car to Auto city! More
Thank you so much for everyone’s help I am Grateful for my car i absolutely love my car thank you again my car i absolutely love my car thank you again More
Really helpful and the price is right. ... everyone was nice.... thank you for great customer service ... everyone was nice.... thank you for great customer service More
Easy fast quick and my salesman Tim was really polite funny and a very great salesman he also helped me get financed I’m very happy about my purchase funny and a very great salesman he also helped me get financed I’m very happy about my purchase More
Traveled almost 1,000 miles to pu a vehicle. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. More
Matt was very friendly and helpful. He was upfront and honest and made the whole process of selling and buying amazing and smooth! He was upfront and honest and made the whole process of selling and buying amazing and smooth! More
Amber and Tim were awesome to work with on my trade in of my car. Everything went very smooth. I am very happy with my 2001 Acura mdx. I highly recommend Auto City. my car. Everything went very smooth. I am very happy with my 2001 Acura mdx. I highly recommend Auto City. More