ALM Marietta

I visited MLM to look at a vehicle I found on Cars.com. However, when I got there the car had been sold. I was greeted immediately by Deivis who explained the car I was looking for was sold; but he offere However, when I got there the car had been sold. I was greeted immediately by Deivis who explained the car I was looking for was sold; but he offered to show me similar alternatives. Deivis was extremely helpful in trying to locate a vehicle that had the features I wanted (technology packages, navigation, ipod integration etc) and was also in my stated price range. He was very patient as he retrieved the keys for each vehicle I wanted to see. Once I finally settled on something we went inside to finalize pricing and to arrange financing. The vehicle I chose had just arrived at the dealer the previous day; thus it had no pricing on it yet. Deivis assured me that their prices and rates were quite favorable. He was correct. After speaking with his manager, Deivis returned with a price as competitive as any I'd seen for the make and model year of my vehicle with mileage as low. The rate was also very competitive. Overall my experience at MLM was a pleasurable one. If I have any complaints and they are really minor ones it would be with two things. When we (Deivis and I) reviewed to listing and carfax etc. for my vehicle on his computer, it stated that the car came with two keys. I had to wait a few days to pick the car up as the dealer had not had time to detail it etc. When I came to pick up, it did indeed come with two keys; however, only one of the keys was an actual full key fob. The other one was a crude valet key. Deivis was not in the day I picked up and the other associates simply stated that the valet key was the other key and that I could contact the dealership to inquire about buying another fob key.. Though I don't think I was purposely mislead, it was a bit aggravating after I contacted the dealer and found out that these keys cost hundreds of dollars and have to be programmed by the dealer :-(. The other thing that could be a concern if you are not careful is that the finance guy (James) does not go over any of the paperwork with you. He simply slides dozens of documents in front of you and points to where he wants you to sign. To his credit, he will explain something if you stop and ask; but if you don't he just let's you sign. Of course it is up to you to read stuff before signing it, but my issue is that he included some things in the paperwork that were totally optional and placed them in front of me to sign as if they were part of the mandatory paperwork. These included a $2700 extended warranty and $800 Gap insurance, which together tacked on $3500 to the cost of the vehicle. To their credit they have me such a good deal on the price that the warranty/Gap were acceptable for my purposes, but everyone may not want or need such coverage so I feel it is better to ask and not act as if they are part of the mandatory paperwork. If buying a used Mercedes, BMW, or Audi it's always a good idea to get an extended warranty, but the Japanese "luxury" vehicle I purchased is still under the original bumper to bumper so I felt it was a bit deceptive not to mention that he (James) had already included the optional warranty and GAP in the financing. I'm extra cautious so I would have gotten it anyway...but still. Overall great experience. Great prices and great sales team...at least Deivis was...ask for him! More

Mr. Blakely is definitely an asset to your business! We met him on a rainy Sunday afternoon, and although he was soaked, his professionalism, patience, and dedication never wavered in making sure that, we met him on a rainy Sunday afternoon, and although he was soaked, his professionalism, patience, and dedication never wavered in making sure that, we, the customers were satisfied! His mannerism is impeccable, and this is a quality that is much needed when serving the public, Unfortunately, the vehicle that we wanted was not available at his lot, and he drove us to another lot. We did not meet with success there, either. Mr. Blakely told us that he would keep looking for our vehicle of choice. Well, before we arrived home in Columbus, Georgia, Mr. Blakely had called to inform us that he found the car that we were looking for! We returned to Atlanta, and purchased the vehicle. Throughout our entire dealing with Mr. Blakely, there is nothing that I can about him other than he is a "class act!" I will very definitely recommend him to any of my friends who might be in the market for a vehicle! Sincerely, Carolyn Y. Timmons More

Great experience, Dan was awesome and he made my buying experience very easy, fast and painless. I would recommend him to any of my friends and family. experience very easy, fast and painless. I would recommend him to any of my friends and family. More

I am very pleased with my recent purchase from Marietta Luxury Motors. I received a competitive price without the traditional negotiating process that can be discouraging when making a car purchase. Bobby Luxury Motors. I received a competitive price without the traditional negotiating process that can be discouraging when making a car purchase. Bobby made the purchasing process and decision easy without the pressures of a "salesman". He was very professional, friendly, knowledgeable and provided answers to all my inquiries. I would recommend MLM to anyone looking for a quality vehicle at the best price. Also, I commend all other staff at MLM. Everyone was enthusiastic and very team oriented environment. In my humble opinion, collective buy-in is a byproduct of MLM's confidence and the mission and values that it perpetuates. This was a near perfect experience. The only drawback worthy of mention is my experience with the Finance Manager. He was exceptionally efficient in processing the paperwork and explaining the details. However better people skills are left to be desired in dealing with customer inquires and concerns. Overall, my car purchasing experience was great! More

Very friendly quick service in and out in an hour was able to work out a reasonable price overall a good experience considering it was a car dealership able to work out a reasonable price overall a good experience considering it was a car dealership More

I gave the rating of excellent because the salesman was polite and courteous. The good on the price and not excellent was because every buyer wants a even better deal. Overall a Great Experience. Thanks polite and courteous. The good on the price and not excellent was because every buyer wants a even better deal. Overall a Great Experience. Thanks More

We had a great experience with Wilton at MLM. He was friendly, helpful, and not at all pushy. Everyone we interacted with was very helpful and friendly. Wilton was honest and up front, and we feel tha friendly, helpful, and not at all pushy. Everyone we interacted with was very helpful and friendly. Wilton was honest and up front, and we feel that we got a fair price on our vehicle, which we are very happy with. We wouldn't hesitate to go back or send our friends there. Thanks Wilton! More

The sales person are knowledgeable and friendly in this used car dealer, they gave me a satisfied test drive and presentation about the car I am going to purchase. Thanks for their efficient and professio used car dealer, they gave me a satisfied test drive and presentation about the car I am going to purchase. Thanks for their efficient and professional service. More

I saw the the 2009 BMW 335i I liked posted on AutoTrader.com and inquired about it. Less than 24 hours later CJ contacted me about the car. When I pulled up he had the car ready to look at in t AutoTrader.com and inquired about it. Less than 24 hours later CJ contacted me about the car. When I pulled up he had the car ready to look at in the front of the dealership along with the CarFax printed. The whole process took about 5 hours, which was really the only con to the experience. After that I was finally out of there in a great car for a very fair price. I would recommend this dealership to anyone in terms of getting a great car at a great value. I have yet to deal with their maintenance/service department but I will follow up with my review on that later. -Mike G. More

Our experience was very pleasurable. Deivis Escalona was very nice and informative over the phone. Every time I called, he was the first one to answer and had all information readily available. We inquire very nice and informative over the phone. Every time I called, he was the first one to answer and had all information readily available. We inquired about several different vehicles over a period of several days and he was very gracious every time we spoke. He referred us to his partner for assistance if he was not present. Wilton Bailey was also very informative and pleasant to work with. Both of them made the process very easy to understand. The whole deal ran smoothly. More