ALM Marietta

Overall pleasant experience doing business at MLM. The sales representative I worked with - Luis - was very good. He is friendly, focuses on what you are looking for, and does not employ pushy sales tact sales representative I worked with - Luis - was very good. He is friendly, focuses on what you are looking for, and does not employ pushy sales tactics. The Finance Manager was also surprisingly good and professional. He ensured I was fully comfortable with all the financial details, provided options and explained them clearly, and maintained a calm, professional demeanor the whole time. If there is anything from the purchase experience that left me somewhat disappointed, it was that when I purchased the car, the dealership provided only a little over 1/4 tank of gas on it. I expected a full tank, but whatever. All in all it was a decent experience and I would do business again with Luis and MLM. More

My husband and I looked at several BMW 328i sedans at various dealerships. Joshua at MLM was so pleasant to deal with. The financing person worked with us on our trade in and target payment. We were able various dealerships. Joshua at MLM was so pleasant to deal with. The financing person worked with us on our trade in and target payment. We were able to get the vehicle we wanted and only spent 2 hours or so at the dealership from start to finish - the fastest car deal we have EVER made. I highly recommend MLM for your luxury vehicle purchase. The selection is incredible, the pricing unbelievable, and the customer service unmatched! Thanks Joshua for taking us from a Toyota to a BMW! More

Eduardo was knowledgable, helpful and very personable. He assisted me several days while I searched for the perfect car, and educated me throughout the entire process. assisted me several days while I searched for the perfect car, and educated me throughout the entire process. More

If you go to MLM ask for CJ Eke best salesman you could have. Wish I had started out with him the other salesman I had I could never get him to call me back. I told them to just give me a salesman and I go have. Wish I had started out with him the other salesman I had I could never get him to call me back. I told them to just give me a salesman and I got this nice, friendly, and caring gentlemen. CJ my daughter loves the car thanks for making it possible for her because if it was not for you and Larry Johnson I would have left without it. thanks from mr Ivey. More

The process was fast and painless. The Sells person Nancy was responsive and very knowledgeable! I would recommend this dealership to my friends and family. Great Experience. Nancy was responsive and very knowledgeable! I would recommend this dealership to my friends and family. Great Experience. More

Overall, the experience was good! Salespeople were friendly and very nice. The manager that we haggled with could have been a little more polite. Paola was very friendly and sweet. CJ was ver nice. Bo friendly and very nice. The manager that we haggled with could have been a little more polite. Paola was very friendly and sweet. CJ was ver nice. Both salespeople were personable and actually remembered things we chitchatted about which made it a little nicer. Glad to have my 2011 Cadillac Escalade!!!! More

This was the best car buying experience I've ever had. Quick, easy and to the point. Sarah worked with me and my wife and made sure we were satisfied with our purchases. I highly recommend others to had. Quick, easy and to the point. Sarah worked with me and my wife and made sure we were satisfied with our purchases. I highly recommend others to come and experience what I have. More

BEWARE OF THESE CONARTISTS! On 11/22/13 we bought a 2013 BEWARE OF THESE CONARTISTS! On 11/22/13 we bought a 2013 Nissan Maxima with 5900 miles. One of the selling points was the low mileage and the fact t BEWARE OF THESE CONARTISTS! On 11/22/13 we bought a 2013 Nissan Maxima with 5900 miles. One of the selling points was the low mileage and the fact that Nissan had a 3year-36month bumper to bumper warranty still on the car. We specifically asked if it was in an accident, we were told no. We were provided with a clean Carfax Report and Title. When we asked for the second key to the car we were told they would get it from the service department, but after signing our paperwork they told us there was no key and if we wanted another one we could go to Nissan for $280. We noticed that next night that the driver’s side headlight was aiming in the wrong direction and the front driver’s side speaker wasn’t working. Since the car was under warranty we took it to our local Nissan Dealership for service. The Nissan dealership informed us that the vehicle appears to have been in a major accident and they will not cover the repairs. I should find the body shop that did the repairs. On 11/25/13 we went back to see if Marietta Luxury Motors would do one of the following: 1. Repair the headlight and speaker and replace the second key 2. Give us some of our money back since the car is not under warranty and they could not provide the promised second key 3. Take the car back and return our down payment. They informed us that they would not do anything to remedy the situation. Told me to take it up with Nissan since they said it was in the accident. And that Nissan just said that because they don't get paid as much for repair work. On my way out of the building I heard a commotion and encountered another family who had the exact same thing happen to them - Clean Carfax/Title, no warranty with the manufacturer because it appears to have been in an accident. Never will I ever buy or recommend anybody to buy from this place. In fact I will let people know to stay away when they say they are looking to buy a car. More

My experience with this dealership was great! Eduardo was very patient and honest. Very friendly and overall a great salesman!!! Price was great! Everything was perfect! I would recommend him to any and ever very patient and honest. Very friendly and overall a great salesman!!! Price was great! Everything was perfect! I would recommend him to any and everyone!!!! More

I purchased a vehicle yesterday and their staff made this transaction very seamless! The quality of both their service and vehicles are top notch! I purchased a Mercedes E550 Coupe and I love it. As I mat transaction very seamless! The quality of both their service and vehicles are top notch! I purchased a Mercedes E550 Coupe and I love it. As I mature, I am becoming more and more a larger proponent of customer service! I am on the lookout for good customer service wherever I spend my money. Luiz was amazing! He's a very friendly guy and very knowledgeable. He answered all my questions and provided great service. When it was time to finalize my deal I encountered kelephia, the manager. He is a very warm and personable guy who effortlessly quelled all of final apprehensions regarding my purchase. He even threw in a full tank of premium gas! A+ service!! I will definite recommend this dealership! S. Lee More