ALM Marietta

had gotten a car on a deal that was a good deal, called into the dealership almost a month after to be told that the first deal wasn’t right that they messed up, car was almost doubled in price and on the into the dealership almost a month after to be told that the first deal wasn’t right that they messed up, car was almost doubled in price and on the paperwork they had only put down that k gave a 2750 down payment when i put down 3k, was trading in a vehicle that came back with frame damage after a carfax done with another dealership, i let them i was going to consult with a lawyer about this since it doesn’t seem ethical or legal to come up with one contract then change your mind 1 week before the 1st payment and was responded with you can do whatever you want but either you leave or take the car. the 1st deal never went through, how can i leave the lot with the vehicle when the 1st deal never went through. More

Salesman Ray Shellman was excellent in finding my perfect car for my budget. His patience and customer service was exceptional. James (desk manager) was also wonderful and informative on my lender and paymen car for my budget. His patience and customer service was exceptional. James (desk manager) was also wonderful and informative on my lender and payment options. My overall experience was 10/10 More

I had an amazing experience with Antwon. He really cared about making sure I found exactly what I was looking for at a great price. He made the process smooth and easy. I'd recommend him any He really cared about making sure I found exactly what I was looking for at a great price. He made the process smooth and easy. I'd recommend him any time! More

I got a SUV from this location. When I got the car I wanted to make sure it didn't break down in 2 weeks and me be stuck. I was assured it wld be covered under the extended warranty When I got the car I wanted to make sure it didn't break down in 2 weeks and me be stuck. I was assured it wld be covered under the extended warranty and I wld get a rental car if anything happened. I have been without a ride for going on 2 weeks. Broke down after 2 weeks...warranty didn't cover anything, I'm gonna have to pay to get it out of the shop then turn around and make a car pmt. I am beyond upset. Tried for 3 days to speak to a manager! Been given the run around and even hung up on. Don't buy from them. More

Sold me a great car, but one light was out and 1 bad tire. They need to evaluate the cars before selling them. tire. They need to evaluate the cars before selling them. More

The absolute worst dealership on the planet. I will never do business with them again. Purchased a car in November and still waiting on paperwork to register the vehicle. No one can provide a I will never do business with them again. Purchased a car in November and still waiting on paperwork to register the vehicle. No one can provide any assistance with my issue, however, my check was cashed. Stay away from this place. More

Had a fantastic experience buying my vehicle from ALM. Noah Grima is splendid to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I g Noah Grima is splendid to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to see Noah Grima at ALM if you're in the market for a new or slightly used vehicle. More

Absolute worst car buying experience I’ve had. Sales guy, manager and finance guy all said different things regarding price, warranty, accepted payment methods, etc. Bought a work van from the Sales guy, manager and finance guy all said different things regarding price, warranty, accepted payment methods, etc. Bought a work van from them and the only reason I stuck it out and bought it is that they are so hard to find. The whole MotorTrend certification is a joke. They dont include it in the listing price. Turns out it is not optional. Every vehicle they sell goes through that MotorTrend inspection. So that means they tack on $2,500 on top of listing price and everything else and you cannot decline it. It’s not shown on the website or anywhere else. They don’t even follow the MotorTrend guidelines for the inspection. Every vehicle per MotorTrend is supposed to have oil and filter changed. I checked the oil and it hadn’t been changed. I told the salesman and he told the service manager and then came back and told me that they just weren’t going to do it. I could go on, but bottom line is that the whole thing felt like highway robbery. I wouldn’t have bought from them, but I had a vehicle die and needed a specific work van. Sucks for me More

They are a ripe off charge for paint warranty that is non cancellable. Charged me $795 on 3 year contract. Check your paperwork. cancellable. Charged me $795 on 3 year contract. Check your paperwork. More