
ALM Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 2,951 reviews
Completely upbeat with the care gotten from this dealer, from the minute of request the client back group was fantastically responsive and instructive, replying all questions approximately the vehicle's hig from the minute of request the client back group was fantastically responsive and instructive, replying all questions approximately the vehicle's highlights and accessibly, the complete handle was consistent, and their staff went over and past to guarantee a smooth encounter, extraordinary customer service More
Daniel was absolutely amazing Daniel took his time to get to know me and even assured me that he would take care of me every step of the way he followed up with me and made sure that I was set up to buy the to know me and even assured me that he would take care of me every step of the way he followed up with me and made sure that I was set up to buy the car of my dreams I really appreciate all of his efforts I would highly recommend Daniel and ALM Atlanta for your next vehicle purchase. More
Purchased a vehicle from ALM in May 2024. It was an electric vehicle and they didn't do the proper paperwork required by the IRS to claim the Clean Vehicle Tax Credit for this tax year. I'm o It was an electric vehicle and they didn't do the proper paperwork required by the IRS to claim the Clean Vehicle Tax Credit for this tax year. I'm out thousands and working with a local news station on a story about it. Honestly, I'm not surprised. The vehicle that should've been put through their "rigorous 100 points inspection" has been riddled with issues. It's been in the shop for multiple engine issues as well as a ton of unaddressed recalls. Maybe the BIGGEST fail was the fact that, apparently, even with the "thorough inspection" of my Hybrid Minivan, they failed to check the backseat center console (the ones next to the children) which contained a small amount of marijuana and other drug paraphernalia. This was reported to the store immediately after we found it (with my young kids right there) and it was "being addressed". When I went up to the store to discuss the most recent tax issue. Steve, the manager of BOTH the Marietta and Kennesaw locations, said "it's not my problem" I said, "I'm out thousands for something that I was told would be done and is your responsibility to the IRS" and he said, "that's your problem" and then asked me to leave when I told his I would go to the news so other people didn't fall into this same trap. Also, my mother who had ridden along with me to the store said "that's not right" and he turned to her and said aggressively "who are you? I'm not speaking to you" Horrible experience. Would never recommend. More
This place is great. I went to purchase a Mercedes EQS. I did not know much about electric cars. Then i met Keenan. He took his time explained all the pros as well as the I went to purchase a Mercedes EQS. I did not know much about electric cars. Then i met Keenan. He took his time explained all the pros as well as the cons of this new phase I looked to embark on. I am an electric cars owner and I can go forward with confidence. More
Exceptional Experience at ALM Marietta I hope this email finds you well. I wanted to take a moment to personally thank you and your team at ALM Marietta for the outstanding service I received during my rec finds you well. I wanted to take a moment to personally thank you and your team at ALM Marietta for the outstanding service I received during my recent visit. I came down during New Year with the intention of purchasing a cash SUV and ran into you at the desk. Long story short, within 10 minutes, I had picked out a used Nissan Murano, and less than an hour later, I was done with the paperwork with Stacey and Brian. The entire process was smooth, efficient, and, most importantly, I was treated with respect and dignity—a refreshing change compared to my experience at the last dealership I visited before coming to ALM Marietta. Please extend my gratitude to Stacey and Brian for their professionalism and assistance. My experience was truly top-notch, and I will not hesitate to recommend ALM Marietta to friends and family in the future. Thank you again for making this such a positive and seamless experience. More
Tashanna Sands a great employee ! 10/10 Definitely Recommend . She’s a personable person & kind hearted. 10/10 Definitely Recommend . She’s a personable person & kind hearted. More
Excellent customer service and a complete, friendly sales department, committed and willing to provide outstanding service department, committed and willing to provide outstanding service More
I believe that one of the most important things in any business is customer service, and I have been especially pleased with that section of this dealer business is customer service, and I have been especially pleased with that section of this dealer More
About two weeks ago, I saw a Lexus RC 350 on Cargurus and stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the t stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did and meet some fantastic folks in both the management and finance team. Thank you, Lou, and the entire team at ALM Marietta, for providing such a positive, hassle-free experience. More